Content Manager

• Create and implement content strategy that drives audience engagement, leads, and revenue growth.
• Write clear, informative, and engaging content for blog posts, newsletters, web pages, social media, product pages, and partner materials.
• Own communication around time-sensitive CVE disclosure events - this will require the publication of the blog post + social media message within 2 hours after the technical details are available.
• Produce content for agency-facing campaigns, including research reports, landing pages, and launch packages targeting web hosting agencies and the WordPress ecosystem.
• Write webinar scripts, presenter notes, and post-webinar follow-up sequences for quarterly product webinars and co-produced partner events.
• Contribute to and maintain brand tone of voice guidelines across the CloudLinux product family.
• Collaborate with product, marketing, and sales teams to shape the content around new product releases, features, and updates.
• Produce collateral that Sales will love.
• Prepare copy for offline and online events (i.e. tradeshow booth messaging, flyers).
• Create video scripts for products in scope.
• Turn technical ideas into easy-to-understand content for non-technical audiences.
• Edit and proofread content written by internal authors for accuracy, clarity, and tone.
• Build and manage content calendar to ensure timely delivery.
• Optimize content for AEO/SEO and assist in publishing through appropriate platforms.
• Collaborate with the PR resource in producing thought leadership content on behalf of the company leadership.
• Monitor content engagement metrics and suggest improvements based on data.

Content Manager – Hosting, Agency, Wordpress Ecosystem

• Write and polish compelling, typo-free, and action-oriented product copy that effectively drives user engagement and conversions.
• Meticulously review in-app assets, guides, and layouts to spot formatting errors, clunky user instructions, or missing visual elements before they reach the user.
• Act as the operational bridge when issues arise; proactively investigate user friction points flagged by any member of the team and translate them into structured, clear briefs.
• Confidently manage your own daily workflow and prioritize competing tasks.
• Dive into technical workflows and internal systems without hesitation to ensure all content is flawlessly implemented on the client side.
• Stay energized and focused through necessary routine work, such as updating extensive batches of scripts in CMS to perfectly align them with the app's brand voice.

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Content Manager – Hosting, Agency, Wordpress Ecosystem

Content Manager, Copywriter