Content Creator

• Responsible for designing and developing learning materials for various audiences across the Customer and Agent Solutions business segment.
• Develops scalable, engaging solutions tailored to the provided project scopes.
• Acts as an in-house content designer, contributing to employee performance, productivity, and growth through cost-effective learning experiences.

Learning Content Developer

• Conceptualize, create, and manage original social-first content (photo, video, text, graphics, stories, reels, TikToks, etc.) tailored to each platform (Instagram, TikTok, LinkedIn, X, YouTube, etc.)
• Lead ideation and creative direction for campaigns, launches, and brand moments, ensuring alignment with broader brand and marketing goals.
• Own the social content calendar and collaborate with cross-functional teams to support business priorities.
• Stay on top of cultural trends, memes, and platform updates to keep content fresh, relevant, and ahead of the curve.
• Monitor content performance and use insights to optimize and iterate quickly.
• Manage content production schedules, freelance creators, and vendors as needed.
• Mentor and guide junior team members or creators.

Social Content Creator

• Perform test case executions
• Explore application functionality
• Participate in surveys and interviews about usability

• Diseño Digital de Alto Impacto: Creación de carruseles educativos, infografías y piezas de Performance (Meta & Instagram Ads) enfocadas en conversión
• Content Creation & Video: Edición de Reels y videos cortos con ritmo dinámico, transiciones fluidas y subtitulado creativo para redes sociales
• Adaptación Transmedia: Asegurar la coherencia estética y técnica de las piezas en todos los formatos y dimensiones digitales
• Innovación con IA: Utilizar herramientas de Inteligencia Artificial para optimizar el flujo de trabajo (retoque avanzado, generación de assets y exploración conceptual)

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Learning Content Developer

Social Content Creator

Content Creator

Diseñador Gráfico Multimedia, Content Creator