Consultant

• Develop and optimize DB2 Mainframe solutions.
• Design and maintain Oracle PL/SQL reporting solutions.
• Create management reports, KPIs, and dashboards.
• Manage high-volume batch processes and troubleshoot issues.

DB2, Oracle Consultant

• Support the analysis of client requirements;
• Design and present technical solutions on Microsoft Azure;
• Collaborate in preparing technical proposals;
• Work with multidisciplinary teams to define optimal solutions.

Azure Consultant – Lisbon

• Lead day-to-day activities of multiple evidence synthesis projects with the support of junior team members
• Provide senior technical and statistical leadership and effective ad hoc problem-solving support to the delivery of diverse evidence synthesis projects
• Full proficiency and demonstrable coding/programming experience in WinBUGS, OpenBUGS, JAGS and R is required, and knowledge of Stan is desirable
• Support project implementation including overall project management and client engagement
• Conceptualize evidence synthesis engagements in response to client request for proposals
• Drive the development of innovative methods and the dissemination of research outputs in peer-reviewed journals and scientific conferences
• Serve as a line manager for junior staff members

Senior Consultant – Evidence Synthesis, Global Health Economics

• SAP VIM (Vendor Invoice Management) consultant (OpenText)
• Support, implementation, and enhancements of the SAP VIM solution
• Incident analysis and resolution
• Implementation of improvements

VIM Consultant, OpenText

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

Business Travel Consultant, English

• Deliver timely, high-quality, and customer-focused front-line support.
• Ensure customer issues are properly understood, documented, and resolved or escalated.
• Contribute to a consistent and professional customer support experience.
• Actively support continuous improvement through knowledge sharing and feedback.
• Handle incoming customer support requests via phone, email, chat, or other support channels.
• Analyze customer questions and issues related to daily usage of Nextlane software solutions.
• Provide clear guidance, explanations, and solutions within the defined support scope.
• Detect incidents, software issues, or potential risks and ensure proper follow-up.
• Accurately log, qualify, and document customer requests in the support ticketing system.
• Ensure correct prioritization and follow established support processes and SLAs.
• Escalate complex or technical issues to Back Office or specialized teams, providing clear analysis and context.
• Proactively alert the Support Manager or relevant stakeholders in case of critical issues or potential customer dissatisfaction.
• Maintain a professional, reassuring, and customer-centric communication style.
• Build trust with customers through clear explanations and regular follow-up.
• Ensure customers are informed about progress, next steps, and resolution timelines.
• Contribute to the creation and maintenance of internal knowledge bases, FAQs, and documentation.
• Share recurring issues, customer feedback, and improvement ideas with the Support team.
• Continuously develop product and functional knowledge to improve support quality.
• Work closely with Back Office Support, Infrastructure, and Expert teams on issue resolution.
• Coordinate with Consultants during customer onboarding and post-installation phases.
• Escalate commercial requests or opportunities to Sales when outside the support scope.

Sage Application Support Consultant, Native French Speaker

• Handle incoming customer support requests via phone, email, chat, or other support channels.
• Analyze customer questions and issues related to daily usage of Nextlane software solutions.
• Provide clear guidance, explanations, and solutions within the defined support scope.
• Detect incidents, software issues, or potential risks and ensure proper follow-up.
• Accurately log, qualify, and document customer requests in the support ticketing system.
• Ensure correct prioritization and follow established support processes and SLAs.
• Escalate complex or technical issues to Back Office or specialized teams, providing clear analysis and context.
• Proactively alert the Support Manager or relevant stakeholders in case of critical issues or potential customer dissatisfaction.
• Maintain a professional, reassuring, and customer-centric communication style.
• Build trust with customers through clear explanations and regular follow-up.
• Ensure customers are informed about progress, next steps, and resolution timelines.
• Contribute to the creation and maintenance of internal knowledge bases, FAQs, and documentation.
• Share recurring issues, customer feedback, and improvement ideas with the Support team.
• Continuously develop product and functional knowledge to improve support quality.
• Work closely with Back Office Support, Infrastructure, and Expert teams on issue resolution.
• Coordinate with Consultants during customer onboarding and post-installation phases.
• Escalate commercial requests or opportunities to Sales when outside the support scope.

Consultant jobs in Portugal

See all jobs on JobTailor

DB2, Oracle Consultant

Azure Consultant – Lisbon

Senior Consultant – Evidence Synthesis, Global Health Economics

VIM Consultant, OpenText

Business Travel Consultant, English

Business Travel Consultant, English

Sage Application Support Consultant, Native French Speaker

Application Support Consultant, Native French Speaker