Community Manager

• Own and manage Crunchbase’s day-to-day social media presence across LinkedIn, X, YouTube, Instagram, Facebook, and emerging platforms
• Develop and maintain a social and editorial calendar aligned to company priorities, industry trends, and timely market conversations
• Create platform-native content including written posts, short-form videos, carousels, clips, and data-driven visual content
• Identify and amplify unique stories using Crunchbase data, including startup funding trends, acquisition activity, founder momentum, and market shifts
• Shape and evolve Crunchbase’s social voice to be insightful, engaging, and credible with founders, investors, operators, and enterprise buyers
• Monitor platform trends, audience behavior, internet culture, and emerging content formats to identify opportunities for experimentation and audience growth
• Analyze content performance, engagement metrics, and competitive activity to continuously optimize strategy and execution
• Develop and execute Crunchbase’s community engagement strategy across relevant online communities and forums
• Build and maintain Crunchbase’s presence on Reddit through thoughtful participation and audience engagement
• Own Crunchbase’s G2 presence, including review generation, responses, reputation management, and audience engagement initiatives
• Identify additional communities, forums, and industry spaces where Crunchbase should actively contribute, including Slack groups, Quora, and niche business communities
• Monitor community conversations and surface insights, customer pain points, recurring themes, and market opportunities back to internal stakeholders
• Strengthen Crunchbase’s visibility and credibility across online conversations influencing brand perception and buying decisions
• Help position Crunchbase as a trusted and influential voice across startup, investment, and technology conversations
• Experiment with new content formats, emerging platforms, and AI-powered discovery experiences to expand audience reach and engagement
• Partner cross-functionally with Marketing, Communications, Product Marketing, and Revenue teams to align messaging and campaign priorities
• Support broader brand awareness, thought leadership, and audience growth initiatives through strategic social and community engagement

Senior Manager, Social & Community

• Deliver accurate and empathetic information about disease progression, symptoms, and unmet needs for patients and caregivers
• Empower patients and caregivers with knowledge and tools to navigate their DMD or SMA journey
• Educate patients and caregivers about the benefits, proper use, and potential side effects of the brand product(s), ensuring adherence to company-approved materials and guidelines
• Provide resources and education on treatment expectations
• Develop relationships with local advocacy chapter leads and attend events throughout the country by hosting the Novartis table, meeting with DMD or SMA families, answering questions and delivering presentations
• Reactively respond to virtual inquiries from patients and/or caregivers that come through via phone or email
• Hold virtual meetings with local patient advocacy leads and/or local communities to provide education; these events may occur on weekends or weekdays after hours
• Provide insights/learnings to cross functional teams to help support development of educational materials, presentations, and resources to further patient and caregiver understanding
• Identify gaps in patient and caregiver knowledge and provide recommendations for improving educational content
• Document interactions and feedback from patients and caregivers to improve the education program and support outcomes tracking
• Contribute and participate in required internal and business reviews; may include preparation of meeting materials
• Contribute and participate in functional planning for tactical plan, budgeting, etc.
• Maintain high scientific and current knowledge about responsible products and therapeutic areas and maintain working knowledge of required platforms and processes (Concur, Salesforce, FUSE, etc.)

AD, Patient & Community Liaison Northeast

• Own end-to-end planning and execution for MSP and IT Customer Advisory Boards and User Groups, including meeting cadence, agenda development, logistics, participant communications, and post-session follow-up
• Manage virtual and in-person event logistics for CAB sessions and user group meetups, ensuring a seamless, professional experience for every attendee
• Provide operational and coordination support for MSP peer group programming, helping facilitate meaningful peer-to-peer connections across our partner community
• Serve as a scheduling and coordination resource for executive-level advisory engagements, managing complex calendars and ensuring timely, professional communications with senior stakeholders
• Capture, organize, and route customer feedback gathered across programs to the appropriate internal teams; close the loop with customers by communicating how their input is being actioned
• Monitor and respond to community activity, ensuring customers feel heard, supported, and engaged between formal program touchpoints
• Draft and send program communications including invitations, pre-read materials, meeting recaps, and follow-up action items with a tone and polish appropriate for an executive audience

Community Programs Manager

• Organize and execute patient and caregiver engagement activities in a variety of settings including one-on-one settings, meetings, programs, and conferences of all sizes, and using a variety of communication media.
• Conduct educational in-services for patients, caregivers, healthcare providers, clinic teams, and advocacy organizations.
• Support national and regional advocacy events, conferences, and community programs, including those held on evenings or weekends as required.
• Identify and share insights with internal teams and National Director PACE & DRS, from field interactions to inform broader educational strategy.
• Collaborate cross-functionally with Residential Stakeholder Director (DRSs), Rare Disease Specialists (RDS), Regional Access Directors (RADs), Medical, Advocacy, and Marketing to ensure timely support and provide education on VYKAT XR to patients and caregivers.
• Serve as a trusted, accessible resource to the PWS community, by providing educational support, while not directing care or offering medical advice.
• Support Caregiver Advisory Boards, including identification and coordination of appropriate advisors.
• Keep timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• Maintain timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• MBOs will be established to measure the effectiveness of PACE educational activities on a continual basis and adjusts course where appropriate.
• Maintain documentation requirements for clinical licenses and clinical certification.

Community Manager jobs in Maine

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Senior Manager, Social & Community

AD, Patient & Community Liaison Northeast

Community Programs Manager

Patient & Community Educator – Missouri Territory