Community Manager

• Maintain regular communication with alumni through structured updates and check-ins
• Support the onboarding of new alumni into the community ecosystem
• Respond to alumni queries in a timely and professional manner
• Coordinate logistics for events, peer-to-peer activities, and community initiatives
• Support scheduling and follow-up of engagement activities
• Ensure smooth execution of community touchpoints
• Maintain and update the alumni tracker / CRM with accurate and up-to-date information
• Monitor engagement signals (activity, availability, responsiveness)
• Ensure data consistency to support Talent and BD workflows
• Promote relevant projects and engagement opportunities to alumni
• Collect feedback, testimonials, and success stories from alumni
• Support the dissemination of insights across internal teams
• Liaise with Talent and Business Development teams to communicate alumni availability and readiness
• Support alignment between community activity and project pipeline needs
• Track alumni engagement metrics and participation levels
• Monitor response times and activity trends
• Support reporting on community health and re-engagement efforts

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Alumni Community Associate – 6 Months Fixed-Term