Communications

• Lead the creation of the functional strategy in line with the overarching business goals
• Drive effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
• Oversee regular review of the functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem
• Build and manage a high performing team by providing leadership, role clarity, training and career development
• Source, induct and manage talent in accordance with legislative guidelines
• Continually develop a culture of strong collaboration and effective team working
• Ensure open communication channels with staff and implement change management interventions where necessary
• Provide definition of roles, responsibilities, individual goals and performance objectives for the team
• Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program
• Develop and implement a training plan in order to build and develop skills within the team
• Encourage knowledge transfer through the implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan
• Performance manage resources in accordance with HR policy and legislation where necessary
• Actively participate in leadership team and develop skills of own team
• Promote a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance
• Hold strategic meetings, ensure relevant participation and provide guidance and input in the various discussions
• Drive enterprise-wide conference participation framework, corporate affairs sponsorship and partnership initiatives, elicit inputs from relevant parties
• Drive adequate risk mitigation and controls and elicit inputs from relevant parties
• Perform evaluation baseline of Service Level Agreements (SLAs) and KPIs
• Drive approval process on new initiatives
• Provide relevant budget for projects
• Prepare proposal on change initiatives SLA, policies and procedures
• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
• Review all projects initiated (internal or global)
• Review and finalise objectives, targets and budgets for the External Communications function as applicable
• Review key risks, issues and dependencies and set mitigation actions
• Develop and manage budgets
• Sign-off / make decisions regarding tactical changes
• Monitor performance and alignment with MTN global strategy
• Report on a periodic basis to the Group Chief Sustainability & Corporate Affairs Officer relating to progress made within the function and in accordance with the measurement metrics set by the organisation
• Develop and manage function’s budgets in line with business objectives
• Curation of content strategy for MTN SA across the BU’s and functions
• Management of publicity campaigns and determination of the appropriate platforms which will give positive publicity and PR mileage
• Accountability taken of MTN’s written content by external sources and continuous evaluation of their contributions

General Manager – External Communications

• Reviewing source materials, including clinical trial protocols and relevant external sources
• Developing scripts and visuals that are scientifically accurate, technically precise, and clearly aligned with client needs
• Collaborating closely with graphic designers to develop engaging materials, including mechanism of action animations and eligibility criteria case studies for Health Care Professionals
• Developing clear and informative content for potential Clinical Trial Participants, helping them understand the clinical trial and what taking part may involve
• Creating content and storyboards related to disease pathophysiology and drug mechanisms of action for our high-quality educational products
• Contributing to continuous improvement initiatives, helping to identify potential improvements and innovative approaches to the design and development of training products within FIRECREST

Scientific Communications Advisor

• Assist in the creation of marketing materials, including brochures, presentations, social media content, and templates.
• Collaborate with internal teams to support the development and execution of marketing strategies.
• Conduct research and perform basic data analysis to identify marketing opportunities and trends.
• Draft clear and engaging content, including emails and communications, tailored to different stakeholder groups.
• Support the planning and coordination of industry events, conferences, and webinars.
• Build an understanding of client needs to support improved engagement and communication strategies.

Communications jobs in South Africa

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General Manager – External Communications

Scientific Communications Advisor

Communications and Marketing Assistant