Communications

• Manage and support the unified communications environment
• Execute project-related tasks related to unified communications initiatives
• Maintain and expand expertise in unified communications technologies
• Develop and maintain technical standards for the unified communications environment
• Collaborate with leadership and team members to develop documentation
• Troubleshoot and resolve hardware, software, and networking issues
• Monitor system performance and optimize the environment to ensure user productivity

Senior Unified Communications Engineer

• Responsible for the design, operation, and modernization of enterprise communication platforms that directly support patient care.
• Operates across an integrated ecosystem including nurse call, clinical middleware, operator consoles, contact center platforms, paging solutions, SIP communications, and unified communications.
• Ensuring platforms are resilient, highly available, and aligned to evolving clinical and operational needs while partnering with engineering, operations, and clinical teams to drive modernization and improve service reliability.

Senior Voice and Clinical Communications Engineer

• Identify campaigns for our team to test over email, social and press that would likely resonate with conservative media.
• Consistently bring in top tier media coverage on a select number of powerful campaigns.
• Consistently get social media influencers to promote campaigns within your portfolio, work with our social team to generate content for our channels that performs well.
• Support petition starters to drive their campaigns to victory and talk about their campaign to press.
• Write brand emails that perform well to a wide swath of Change.org’s email audience.
• Be on top of compelling news stories to help with campaign selection and escalation.
• Use media to drive campaign impact, victory, and brand awareness; including pitching to press, building reporter lists, and suggesting stories for social media.

Communication Strategist

• Lead all public-facing communications, including messaging, media relations, and brand voice across both organizations
• Develop and execute integrated communications strategies that align with organizational priorities, advocacy efforts, and fundraising goals
• Shape clear, compelling narratives by translating complex issues into accessible stories that resonate with diverse Alaska communities
• Drive earned media strategy, including building relationships with press, securing coverage, and placing stories that elevate organizational priorities
• Ensure communications reach priority audiences—LGBTQIA, BIPOC, low-income, non-English speaking, and youth—through culturally relevant and accessible channels
• Oversee the development of content, talking points, and educational materials that position the organization as a trusted resource and counter disinformation
• Manage digital communications, including social media and email campaigns, using data and metrics to refine and improve impact
• Track, analyze, and report on media coverage and communications performance to inform strategy
• Serve as the primary communications advisor and media contact, including supporting rapid-response and crisis communications when needed
• Coordinate media needs across team calendars, aligning messaging among departments while elevating programmatic work
• Serve as a communications resource to staff and partners, providing guidance and support
• Maintain relationships with vendors, contractors, and external partners to support communications work
• Supervise communications staff, including fellows, interns and staff at the team grows.
• Support onboarding, performance management, and professional development of staff, including annual work planning, monthly benchmarks, and regular evaluations
• Provide media and communications training to staff across the organization to strengthen overall capacity
• Serve as a member of the Executive Support Team, leading communications guidance and supporting strategic direction, including during rapid response and organizational pivots
• Support organization-wide alignment by ensuring communications strategies reflect shared priorities and goals
• Advance equity and inclusion through collaboration on messaging, materials, and internal practices
• Participate in cross-organizational leadership spaces to support coordination, decision-making, and organizational effectiveness
• Partner with Co-Executives and Development staff to communicate organizational goals, strategies, and impact to donors and supporters
• Lead communications for major fundraising efforts, including the annual auction, year-end campaigns, and other key initiatives
• Oversee creation of donor-facing materials, including newsletters and stewardship communications
• Ensure alignment between fundraising messaging and broader advocacy and programmatic communications
• Collaborate on development of the annual communications budget and manage expenditures across both organizations
• Oversee and maintain organizational websites, including updates for campaigns, accessibility (ADA compliance), and evolving priorities
• Manage and organize communications assets and materials for current and future use
• Support reporting, invoicing, and coordination with finance and administrative teams
• Utilize metrics and reporting to support organizational learning, grant reporting, and continuous improvement of communications strategies.

Communications Director

• Leads strategic positioning to advance regional and corporate business objectives and brand goals, advising leadership on objectives, tactics and timing
• Researches, writes coordinates and executes internal and external communication plans and message development and multi-media materials
• Writes and publishes a monthly area newsletter to drive WM’s values-driven culture and employee engagement
• Writes letters, articles and talking points for external and internal audiences
• Actively engages internally to understand the business and track risks and opportunities
• Manages proactive media work and incoming media inquiries
• Serves as the media point person on the area critical incident response team
• Takes a lead role in the design and quality assurance for area communication tools and systems (area message matrix, official templates for PowerPoint and business letters, approved communications plans, photo and video libraries, etc.)
• Takes a lead role in quality assurance for leadership communications as needed, providing attention to detail and expert proofing skills
• Operates with clarity and consistency in managing multiple queries, content streams and projects simultaneously
• May plan and assist with company events
• May be responsible for creating and supporting external and internal communications regarding service continuity connected to weather or crisis management

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