Collector

• Professionally persuade patients to pay on past due medical debts
• Overcome stalls and objections and suggest money sources for debt payment
• Leave messages with consumers informing them of contact points via a mandated script
• Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system
• Adhere to the production standards set for the department and client
• Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
• Other duties as assigned by manager

Bad Debt Collector negotiating payment arrangements on medical debts

Medical Collector

Bad Debt Collector negotiating payment arrangements on overdue medical accounts while adhering to regulations and company policies. Responsible for inbound and outbound calls with consumers.

• Maintain a working knowledge of financing contract types, including loans, leases, and purchase orders.
• Attempt daily contact on all assigned contracts, with priority accounts worked each day as defined by management.
• Communicate with customers via phone, letters, emails, and text messages in accordance with established procedures.
• Escalate delinquent accounts through the collection process in a timely and compliant manner.
• Negotiate past ‑ due fees within assigned approval authority guidelines.
• Project monthly delinquency for assigned contracts and provide visibility into expected portfolio performance.
• Process payments received over the phone by accurately entering them into the system for posting.
• Evaluate account collectability and recommend transfer to Recovery or Legal when appropriate.

Senior Collector responsible for managing contract payment collections at Navitas.

Senior Collector

Senior Collector responsible for managing past-due contract payments and fees. Ensuring compliance and effective communication with customers at Navitas.

Senior Collector managing delinquent contracts and communicating with clients professionally

Senior Collector responsible for collecting past-due contract payments and managing delinquency risk. Communicates with customers using various methods and escalates accounts as needed.

Collector jobs in South Carolina

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Medical Collector

Senior Collector

Senior Collector