Collections

• Under the general direction of the Collections Team Leader, the Repossession Coordinator is responsible for the day-to-day administration of the repossession and remarketing process.
• Call delinquent members to arrange for payments and work with vendors to ensure collateral is located and retrieved from members that are unwilling to pay.
• Resolve member delinquency and avoid repossession of collateral to minimize losses to DCU.
• Adhere to collection and repossession procedures according to established guidelines.
• Review accounts submitted for repossession and determine approval or denial according to business rules.
• Contact members prior to assigning an account for repossession to attempt to cure the delinquency.
• Assign repossessions to vendors timely and maintain documentation regarding repossession decisions and collateral.

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Collections Team Member II – Repossession