Collections

• Contactar a los comercios que se encuentren en mora y persuadirlos al pago por medio de marcadores predictivos o manuales.
• Ofrecer alternativas de pago con el fin de normalizar las obligaciones.
• Resolver o redireccionar las dudas de los comercios frente al producto.
• Cumplir con la meta de recaudo establecida por el área.
• Brindar insights que permitan la mejora de procesos.

Collections Executive – Ejecutivo de Cobranza

• Handle inbound and outbound collections calls professionally and efficiently
• Negotiate payment arrangements and resolve delinquent accounts
• Maintain consistent follow-up communication with customers
• Accurately document all account interactions and updates
• Ensure full compliance with FDCPA and collections regulations
• Meet and exceed individual and team performance goals
• Maintain professionalism and composure during challenging conversations

Collections jobs in Colombia

See all jobs on JobTailor

Collections Executive – Ejecutivo de Cobranza

Bilingual Collections Specialist, MEX, COL

Collections Specialist, Bilingual English/Spanish