Cloud Engineer

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

Cloud Service Desk Specialist

• Maintain and improve our Kubernetes platform, ensuring high availability and scalability.
• Implement infrastructure/configuration as code to automate operations. (Terraform, Ansible, Helm, Flux, Kustomize)
• Enhance observability and logging using OpenTelemetry and Elastic.
• Building automated solutions that enable resiliency and self-healing of applications.
• Managing Server Operating Systems (Windows and Linux).
• Managing Web Servers (IIS 10).
• Troubleshoot production incidents, perform root cause analysis, and drive reliability improvements.
• Evaluate and implement cloud-native technologies to enhance platform efficiency.
• Collaborate with security teams to ensure best practices for container security and compliance.
• Work with multi-cluster management solutions such as Rancher, Cluster API (CAPI), or other Kubernetes fleet management tools.
• Manage Kubernetes infrastructure on Azure and vSphere.
• Participate in an on-call rotation to support platform operations and respond to incidents.

Senior Cloud Services Engineer

• Design and build scalable, secure, resilient, and reusable software-based cloud infrastructure platform components supporting high‑availability systems
• Lead cloud engineering initiatives for across architecture, build, deployment, and operations
• Define and enforce cloud standards, patterns, and operational best practices
• Define and create automation using infrastructure‑as‑code and CI/CD pipelines
• Partner with application teams to enable cloud‑native and hybrid solutions
• Ensure infrastructure platform meets security, compliance, and regulatory requirements
• Monitor performance, availability, and cost optimization across environments
• Troubleshoot complex production issues and lead root‑cause analysis
• Mentor senior engineers and guide technical decision‑making across teams

Senior Lead Engineer, Cloud Infrastructure

• Lead end‑to‑end software architecture for an Infrastructure-as-Code platform for Public Cloud infrastructure.
• Translate business and regulatory requirements into clear architectural designs.
• Establish architecture standards, patterns, and best practices across teams.
• Guide technology selection, system integration, and cloud adoption strategies.
• Review designs and code to ensure quality, security, performance, and scalability.
• Collaborate with product and engineering leaders to align roadmaps and delivery.
• Identify technical risks and drive mitigation strategies early in the lifecycle.
• Mentor architects and senior engineers to strengthen architectural capability.
• Support modernization of legacy platforms and adoption of emerging technologies.

Lead Architect, Public Cloud Infrastructure

• Own the data plane end-to-end including telemetry ingestion at fleet scale and ensuring seamless operation.
• Size the architecture for hundreds of thousands of devices, co-design and implement public API contract.
• Work alongside engineering teams to define technology choices and operational practices.
• Lead responsibilities on time-series storage and telemetry handling, ensuring accuracy and performance.

See all jobs on JobTailor

Cloud Service Desk Specialist

Senior Cloud Services Engineer

Senior Lead Engineer, Cloud Infrastructure

Lead Architect, Public Cloud Infrastructure

Senior Cloud Engineer – IoT Data Plan