Cloud Engineer

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

Cloud Service Desk Specialist

• Lead the design and implementation of a unified Microsoft Entra identity architecture, consolidating multiple tenants and legacy identity systems
• Assess current cloud and identity environments, identify gaps, and build scalable solutions across Azure and AWS
• Develop and enhance Infrastructure as Code (Terraform) to automate provisioning and improve operational efficiency
• Troubleshoot complex cloud, networking, and identity-related issues across multiple product lines in a fast-paced environment
• Collaborate with cross-functional teams to design, approve, and implement cloud and IAM solutions, balancing architecture with hands-on execution
• Leverage AI tools to accelerate development, automation, and problem-solving, improving speed and quality of delivery

IAM Cloud Engineer

• Manages the technical approach and decisions for the configuration of software and infrastructure services on the cloud platform
• Manages cloud infrastructure as code
• Automates deployment and administration
• Develops plan to ensure security of cloud components
• Partners with the DevOps team for upgrades, enhancements, and software migrations
• Leads a team of engineers for cloud-based environments
• Establishes and develops code-based CI/CD deployment plans
• Implements monitoring solutions for cloud environments
• Ensures the execution and completion of capacity plans
• Develops and implements design, build, and deploy cloud applications
• Delivers continuous integration and delivery pipeline with DevSecOps tooling

Lead Cloud Platform Engineer

• Work in a team environment to design, develop, and maintain modern applications that are secure and assist in making collections discoverable.
• Assist in development of guidelines and documentation for cloud services
• Experiment and implement new software services to enhance collection discovery using current and emerging tools.
• Respond to staff and user technical questions.
• Collaborate with VCIL (Vanderbilt Cloud Innovation Lab) on project as needed
• Assist with workflows related to long term preservation and support.
• Respond to staff and user technical questions.

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Cloud Service Desk Specialist

IAM Cloud Engineer

Lead Cloud Platform Engineer

Associate Cloud Engineer