Cloud Engineer

• Provides guidance and leadership to design and develop reliable, cost-effective, and high-quality solutions for assigned systems portions or subsystems and advise on dealing with high-risk situations.
• Identifies and evaluates new technology innovations to ensure alignment with the technology roadmap and business value; creates plans for integration and update into architecture.
• Reviews and evaluates designs and project activities for compliance with development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk.
• Provides mentoring to others to set an example of software systems design and development innovation and excellence.
• Analyzes science, engineering, business, and other data processing problems to develop and implement solutions to complex application problems, system administration issues, or network concerns.

Principal Quality Cloud Engineer

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

Cloud Service Desk Specialist

• Building and scaling cloud-based automation and reporting platforms
• Engaging with a range of our Platform & Service offerings
• Ensuring platforms run effectively and in compliance with corporate security guidelines and industry best practices
• Collaborating with team members to achieve platform objectives

• Build and scale cloud-based automation and reporting platforms.
• Engage with a range of Platform & Service offerings.
• Ensure platforms run effectively and in compliance with corporate security guidelines and industry best practices.
• Collaborate with team members to deliver projects.

• Establish, design and support an enterprise cloud architecture that provides the required capacity plans. Supports the long-term strategic goals for enterprise cloud technologies within the Health Plan.
• Develop workload migration plan in conjunction with data owners and other technical resources
• Work with systems and database administrators to implement cloud architectures that utilize industry best practices
• Deploy and configure technologies and corresponding software
• Implement cloud technology policies, and procedures for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets
• Establish appropriate end-user access control levels for stored data
• Perform tasks necessary to fulfill service level agreements with end-users regarding security, and availability
• Review and deploy cloud system releases and vendor-supplied patches according to best practices
• Follow change control, incident response, and testing processes for modifications to cloud technologies and software
• Anticipate, mitigate, identify, respond to, and resolve issues with cloud, storage access, and data retrieval
• Research and make recommendations on cloud products, services, and standards in support of procurement and development efforts
• Monitor, analyze, and predict trends for cloud infrastructure performance, space allocation, and data growth to recommend enhancements to the IT storage team
• Create power shell scripts to support automation and administrative simplification
• Maintain cloud systems support and architecture documentation
• Manage and/or provide guidance to junior members of the team
• Works off hours to provide support for systems administration
• Provide clear, helpful and considerate instructions to end-users

Cloud Engineer – Administrator

• Build and scale cloud-based automation and reporting platforms.
• Ensure that platforms run effectively and in compliance with corporate security guidelines and industry best practices.
• Collaborate with a range of our Platform & Service offerings, which currently span DevOps / DevSecOps, Test Automation & Reporting Platforms, and more.

Senior Cloud Engineer

• Fidelity Institutional (FI) is seeking a bold, energetic engineer who is passionate about building and scaling cloud-based automation and reporting platforms.
• Ensure that platforms run effectively and in compliance with corporate security guidelines and industry best practices.
• Collaborate with the FI Platform Engineering team and engage with a range of Platform & Service offerings.

• The Cloud Engineer is responsible for designing, implementing, securing, and operating the organization’s cloud and hybrid infrastructure.
• This role works closely with Infrastructure Engineering, Security, and IT Operations to ensure scalable, resilient, and secure platforms that support business-critical workloads.
• Design, deploy, and manage virtual servers and virtual appliances in Microsoft Azure, supporting both production and non-production workloads.
• Administer and maintain edge and cloud firewall platforms, including policy design, troubleshooting, and optimization; Meraki and Palo Alto experience strongly preferred.
• Manage and troubleshoot network routing infrastructure, including WAN and site connectivity, Meraki experience a plus.
• Configure, operate, and support network switching environments, with Cisco IOS experience preferred.
• Administer Microsoft domain services, including Active Directory, M365 Entra ID, DNS, DHCP, and Group Policy, ensuring availability, security, and proper delegation.
• Implement and maintain hardening and security best practices for cloud infrastructure, Windows servers, and network devices in alignment with organizational standards.
• Manage and support wireless infrastructure, including access point configuration, security, and performance tuning, Meraki experience a plus.
• Develop, deploy, and maintain Infrastructure as Code (IaC) using tools such as Bicep and Terraform, ensuring repeatability and consistency across environments.
• Create and maintain PowerShell scripts to support automation, configuration management, and operational efficiency.
• Identify and automate recurring IT and infrastructure tasks to improve reliability and reduce manual effort.
• Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and Intune.
• Design, configure, and manage Copilot agents, supporting productivity, automation, and AI-enabled workflows across the organization.
• Utilize network visibility and observability tools to rapidly identify sources of performance or connectivity issues and drive timely remediation.
• Participate in infrastructure planning, system upgrades, incident response, and continuous improvement initiatives.
• Ability to work as part of an on-call rotation with the Infrastructure Engineering team.

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Principal Quality Cloud Engineer

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Cloud Engineer

Cloud Engineer

Cloud Engineer – Administrator

Senior Cloud Engineer

Senior Cloud Engineer

Cloud Engineer