Cloud Engineer

• Develop, operate, and continuously improve the KION Azure Cloud Environment to guarantee system availability and keep services running.
• Assist in configuring and troubleshooting Azure Compute instances, Azure Backup, Azure Storage Monitor, Snapshot, Azure Storage, VNet, Load Balancers, and RBAC.
• Manage the cost and spend of cloud resources utilizing both Microsoft and third-party tools.
• Create and update scripts utilizing PowerShell and Terraform.
• Monitor and analyze occurring failures (IT services, server, container etc.) in depth and solve them.
• Support product teams with knowledge of cloud services.
• Act proactively by self-initiated projects and ensure efficiency.
• Administer and provide upgrades to systems (Windows and Linux servers).
• Develop technical skills in Google Cloud Platform to be the Subject Matter Expert in Azure and Google Cloud Platform long-term.
• Tackle demanding projects on a time-sensitive schedule.
• Configure VM for optimum cost, performance, and security.
• Define change control parameters for cloud resources.
• Monitor customer requests.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Model our Values of Integrity, Collaboration, Courage, and Excellence.

Senior Cloud Engineer – Azure

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

Cloud Service Desk Specialist

• Maintain and improve our Kubernetes platform, ensuring high availability and scalability.
• Implement infrastructure/configuration as code to automate operations. (Terraform, Ansible, Helm, Flux, Kustomize)
• Enhance observability and logging using OpenTelemetry and Elastic.
• Building automated solutions that enable resiliency and self-healing of applications.
• Managing Server Operating Systems (Windows and Linux).
• Managing Web Servers (IIS 10).
• Troubleshoot production incidents, perform root cause analysis, and drive reliability improvements.
• Evaluate and implement cloud-native technologies to enhance platform efficiency.
• Collaborate with security teams to ensure best practices for container security and compliance.
• Work with multi-cluster management solutions such as Rancher, Cluster API (CAPI), or other Kubernetes fleet management tools.
• Manage Kubernetes infrastructure on Azure and vSphere.
• Participate in an on-call rotation to support platform operations and respond to incidents.

Senior Cloud Services Engineer

• Lead multiple design workshops with the client's engineering team over several weeks to define the full VCF solution architecture
• Design an end-to-end VMware Cloud Foundation 9.1 environment covering vSphere (virtualization), NSX (networking), vSAN (storage), VKS (containers), and the full Aria/vRealize monitoring stack (vROPS, vRNI, vRLI)
• Define the integration architecture between VCF and the client's existing cloud services — including compliance, authentication, and security systems
• Adapt and design provisioning systems to enable automation aligned with VCF standards, covering VM and container creation workflows
• Produce detailed engineering and architecture documents to serve as deployment references for the implementation team
• Interface with client stakeholders to ensure the solution meets both technical and business requirements

Principal Cloud Architect – VMware VCF

• Lead the design and implementation of a unified Microsoft Entra identity architecture, consolidating multiple tenants and legacy identity systems
• Assess current cloud and identity environments, identify gaps, and build scalable solutions across Azure and AWS
• Develop and enhance Infrastructure as Code (Terraform) to automate provisioning and improve operational efficiency
• Troubleshoot complex cloud, networking, and identity-related issues across multiple product lines in a fast-paced environment
• Collaborate with cross-functional teams to design, approve, and implement cloud and IAM solutions, balancing architecture with hands-on execution
• Leverage AI tools to accelerate development, automation, and problem-solving, improving speed and quality of delivery

IAM Cloud Engineer

• Lead AWS platform configuration and CI/CD automation for a large-scale enterprise cloud migration.
• Configure and manage Elastic Beanstalk environments across Dev, Test, and Prod.
• Stand up and operate EKS clusters including node groups, autoscaling, ingress, and namespaces.
• Provision and harden EC2 environments including AMIs, sizing, and patching strategy.
• Partner with DBA teams on RDS (SQL Server & PostgreSQL) setup.
• Design VPCs, IAM roles, security groups, and KMS integrations using least-privilege principles.
• Build reusable Infrastructure as Code (Terraform preferred).
• Build Azure DevOps pipelines (YAML) for multiple deployment patterns.
• Implement GitOps workflows using ArgoCD or Flux.
• Define promotion strategies across environments with approvals and rollback paths.
• Configure CloudWatch logs, metrics, alarms, and dashboards.
• Produce runbooks, ADRs, and operational documentation.
• Troubleshoot issues across cloud, containers, and networking.

Senior Cloud Migration Architect – Contract

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required
• Provide thought leadership and build cloud solutions that deliver high impact business value and deliver customer delight
• Lead the design and implementation of cloud solutions that are scalable, reliable, and maintainable
• Collaborate with a diverse cross functional team including business partners, Product Managers and designers to define product requirements, direction and clarity
• Drive technical innovation and improvements of the design and architecture of cloud systems towards leading edge technologies and practices at the organization level
• Define, develop and drive cloud engineering best practices
• Become an expert in the business process domain to better support the business and align technologies with the business outcomes
• Develops cross-disciplinary knowledge and an understanding of the market context to drive organization-level solutions
• Work with the engineering leadership team to develop and execute on the company’s technical and business strategy
• Conduct impact analysis to proactively identify impact of a change across multiple applications/systems
• Perform technical due diligence and architectural assessments of third-party technologies and solutions
• Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions
• Document standards, best practices, and engineering artifacts so others can easily understand, build and maintain best in class Cloud systems
• Debug the critical problems which arise in production and execute effective solutions
• Anticipate customer needs and industry shifts to improve design and overall engineering practices
• Participate in talent selection and mentoring team members
• Develop standard architectural practices and lead solutions development across partner engineering groups
• Define and document best practices and strategies regarding cloud deployments and maintenance
• Ensure application performance, uptime, and scale, maintaining high standards of quality and thoughtful design
• Conduct routine environment audits of cloud accounts for compliance with established standards, policies, configuration guidelines and procedures
• Maintain a comprehensive cloud library of all supporting documentation

Senior Staff Cloud Engineer

• Lead and provide technical guidance to a global team of 6 cloud engineers, cultivating a culture of proactive continuous improvement leveraging automation and AI.
• Drive Developer Experience by achieving feature parity with GCP; transition manual Azure processes to automated workflows leveraging project Chassis framework and AI.
• Lead day-to-day operations for a global platform team, managing a 'follow-the-sun' support model across North America (NA) and Asia-Pacific (AP) regions.
• Oversee incident response and escalation workflows, ensuring the team meets or exceeds MTT(x) goals.
• Define and maintain the Azure/Dynamics platform strategy and roadmap within Jira; ensure strict adherence to Jira practices and PI planning.
• Conduct financial forecasting and reviews for Azure and Dynamics; manage Microsoft licensing/pricing (PAYG/RI), cost calculators, and cost alerts.
• Improve platform security by remediating NIST violations and ensuring standards are enforced by deploying custom Azure policies to block non-compliant infrastructure.
• Upskill the team in Site Reliability Engineering (SRE) and DevOps principles; proactively encourage the integration of Copilot and AI/Agentic solutions.
• Assist customers with onboarding and answering technical questions related to the Dynamics platform.
• Define and document back up strategies for Azure hosted solutions.

Cloud Platform Engineering and Operations Manager, Azure, Dynamics

• Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes.
• Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools.
• Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures.
• Optimize Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes.
• Implement and support integrations between Salesforce and Order Management Systems, Dealer Management Systems, ERP platforms, Identity & Access Management systems.
• Utilize APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft).
• Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems.
• Support real-time and batch data synchronization strategies.
• Follow CI/CD best practices using DevOps or equivalent pipelines.
• Support Dev, SIT, UAT, and Production deployment strategies.
• Maintain version control and release governance.
• Monitor system health, integration reliability, and API limits.

Salesforce Cloud Engineer

• You will work with Technology and Software Platform teams to provide solutions for cloud infrastructure across the Ford Enterprise, including hosting, computing, databases, and networks.
• Define, analyze, assemble, and integrate components to deliver infrastructure patterns for the business, including consideration for platforms, software, availability, scalability, and reliability.
• Experienced with OpenShift/GKE and hands-on with GCP services and hands-on with GCP services, including Containers, Cloud Run, Compute Engine, Kubernetes Engine, Big Query, and Cloud Storage.
• Design, build, and maintain GCP infrastructure to support our applications and services with high performance, scalable and secure cloud native applications on GCP.
• Hands-on experience with application development experience leveraging technologies such as Java, Springboot, Python, etc.
• Collaborate with other teams to integrate GCP services into our overall IT architecture.
• Stay current with GCP technologies, and best practices and provide recommendations for continuous improvement.
• Develop, advise and document GCP infrastructure and deployment processes along with experience on REST API, Agile tools, DevOps, Source control and versioning tools (Git, JIRA) and build CI/CD pipelines using CI/CD methodologies leveraging Jenkins, containers, Kubernetes etc.
• Work with development teams to implement best practices for deploying and managing applications on GCP.
• Monitor and optimize the performance of GCP resources. Troubleshoot and resolve issues related to GCP infrastructure and services wherever needed.
• Supports the development of the technical design and documentation. Maintain open channels of communication by providing relevant information, technical expertise, and recommended best practices and patterns.
• Hands on experience with public cloud services offering (covering Compute, Storage, Network, Web, Cognitive, AI, Functions, IAM, etc.).
• Build big data solutions, ensure the guardrails, security and compliance of our GCP environment, Strong knowledge of Cloud security standards and principles including Identity and Access management.
• Work on Serverless design, implementing Container As A Service (CaaS), Cloud Infrastructure (IaaS) Security Compliance requirements, monitoring Infrastructure (IaaS), Network management, storage management and remediation automation.
• Experience with Data center environments with a mix of Linux and Windows and system administration, troubleshooting, proficiency with CLI (Bash, PowerShell), virtualization (VMware, Hyper-V), and monitoring tools.

GCP Cloud Engineer

• Manages the technical approach and decisions for the configuration of software and infrastructure services on the cloud platform
• Manages cloud infrastructure as code
• Automates deployment and administration
• Develops plan to ensure security of cloud components
• Partners with the DevOps team for upgrades, enhancements, and software migrations
• Leads a team of engineers for cloud-based environments
• Establishes and develops code-based CI/CD deployment plans
• Implements monitoring solutions for cloud environments
• Ensures the execution and completion of capacity plans
• Develops and implements design, build, and deploy cloud applications
• Delivers continuous integration and delivery pipeline with DevSecOps tooling

Lead Cloud Platform Engineer

• Work on an Agile team to deliver working, tested software
• Work effectively with product owners, product designers and other technical experts
• Continuously learn and share with peers
• Act as a mentor for less-experienced peers
• Develop exceptional user experiences with backend APIs using JS frameworks: Spring Boot, Angular / React / VueJS

Senior Cloud Native Software Engineer

• Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes.
• Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools.
• Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures.
• Optimize Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes.
• Implement and support integrations between Salesforce and:
• - Order Management Systems
• - Dealer Management Systems (DMS)
• - ERP platforms
• - Identity & Access Management systems
• Utilize APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft).
• Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems.
• Support real-time and batch data synchronization strategies.
• Follow CI/CD best practices using DevOps or equivalent pipelines.
• Support Dev, SIT, UAT, and Production deployment strategies.
• Maintain version control and release governance.
• Participate in code reviews and enforce engineering standards.
• Implement validation, automation, and monitoring to ensure high data integrity.
• Support master data management strategies for dealer and fleet accounts.
• Contribute to governance frameworks around security, role hierarchy, and sharing models.
• Diagnose and resolve system performance issues.
• Optimize automation to avoid recursion, governor limits, and technical debt.
• Monitor system health, integration reliability, and API limits.
• Participate in SAFe / Agile ceremonies.
• Translate business requirements into scalable technical designs.
• Provide technical documentation including solution diagrams and architecture artifacts.
• Mentor junior developers and support technical upskilling across the team.

• Build and operate a highly available cloud platform on AWS
• Design and maintain infrastructure using Infrastructure as Code (CDK, Terraform, or similar)
• Run and improve Kubernetes-based environments and container workloads
• Develop and maintain CI/CD and GitOps workflows (e.g., ArgoCD, GitHub Actions, Helm)
• Monitor and optimize the platform using observability tools (e.g., Grafana)
• Automate infrastructure and operational processes wherever possible
• Troubleshoot production issues and perform root cause analysis
• Contribute to continuous improvement of performance, security, and cost efficiency
• Participate in an on-call rotation

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