Cloud Engineer

• Advocate for cloud technology
• Analyze, design, code, test and implement technical solutions
• Collaborate with stakeholders to gather requirements
• Monitor work and provide updates
• Document technical processes and procedures
• Mentor associate and intermediate technical engineers
• Stay up-to-date with relevant technologies

Senior Cloud Engineer

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

Cloud Service Desk Specialist

• Serve as a technical leader and contributor for our cloud services team, managing and optimizing compute (Azure Web Apps, Azure Functions), storage (Blob, Message Queues, SQL Server, Elastic Pools, Cosmos DB), and networking (VNET, Firewalls, Security Groups) cloud resources that enable our web, mobile, and desktop applications.
• Work closely with your team in an iterative, agile environment to design, develop, maintain, monitor, troubleshoot, and deploy Azure infrastructure as code (IaC) automation.
• Create and maintain DevOps build and release pipelines to enable reliable application releases and provisioning.
• Collaborate with the security team on compliance efforts (NIST 800-53, SOC 1 Type 2, SOC 2 Type 2, HIPAA) and implement best practices for Identity & Access Management (IAM) and secrets management.
• Scale and monitor infrastructure as our customer base grows regionally and globally.
• Stay current with cloud technologies and recommend improvements as our environment evolves.

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Senior Cloud Engineer

Cloud Service Desk Specialist

Cloud Engineer