Cloud Engineer

• Work within a scrum team with about 7-8 engineers
• Can lead to accomplish customer/project requirements from PO/PM
• Can drive and foster the collaboration with other scrum teams located in Canada or in other sites around the world
• As the primary developer, boldly lead to design, implement, test and deliver any MFGDM modules/components/services.
• Can help the team to remove obstacles, drive solutions for challenges, predict risks, and figure out a mitigation plan
• Can communicate effectively with stakeholders in different phases in terms of requirements clarification, solution/planning review, status/progress sharing etc.
• Can consistently demonstrate the sense of engineering excellence and lead or contribute to make positive impact to teams’ deliveries with high quality.
• Can lead Applied AI in product delivery: Use AI coding agents to accelerate delivery of production features and fixes, with rigorous verification (tests, CI, code review) and security-aware usage
• Drive Applied AI best practice into team/product and promote our best practice/achievement to outside, so other engineers can adopt AI-first workflows productively and safely

Principal Software Development Engineer, Cloud Services – Applied AI

• Assist with design, build, and maintaining AWS cloud infrastructure solutions using compute, networking, storage, serverless, and managed platform services.
• Review and assist with architecting AWS solutions that meet enterprise requirements for scalability, security, governance, and cost efficiency.
• Review and maintain reusable cloud patterns, foundational components, and reference architectures.
• Support serverless and container-based workloads using AWS-native services.
• Troubleshoot and maintain infrastructure as code using CloudFormation and CDK for AWS resources.
• Review and assist in developing reusable IaC modules and templates to ensure consistency and compliance.

Senior Cloud Engineer

• Contribute to the operation, evolution, and architecture of the observability platform
• Ensure availability, performance, and capacity of the platforms
• Deploy, configure, and maintain observability tools, including Dynatrace, Splunk, Grafana, and others
• Participate in upgrades and the continuous improvement of the environment
• Collaborate with vendors and technology partners as needed
• Version and deploy dashboards, alerts, and business rules
• Integrate observability into CI/CD pipelines and infrastructure-as-code tools
• Automate operations using orchestration tools (Ansible Automation Platform, Terraform)
• Reduce repetitive tasks and improve operational efficiency
• Design and deliver reusable blueprints and modules for on-premises and cloud environments (IaaS, containers, serverless)
• Structure, standardize, and optimize observability data (logs, metrics, traces)
• Contribute to cost optimization and solution performance
• Advise IT and business teams on observability best practices
• Develop and structure operational and analytical use cases
• Provide technical support, ensure knowledge transfer, and maintain documentation
• Participate in the investigation and resolution of complex incidents

Infrastructure and Cloud Computing Analyst

• Design and own AWS multi-account architectures, including VPC networking, security controls, and shared-services patterns to support AI workloads
• Build and maintain scalable compute environments using ECS Fargate, EKS, and Lambda for both application and model hosting
• Implement Infrastructure as Code (IaC) using AWS CDK (preferred) or Terraform to define and manage the entire AI platform stack
• Develop and manage CI/CD pipelines using GitHub Actions, incorporating blue/green and canary strategies for model deployments
• Architect and operate data services including RDS (Aurora), S3, and Vector Databases (e.g., Pinecone, pgvector) to support RAG and other AI patterns
• Partner with the AI Innovation Group to operationalize models using AWS SageMaker, Bedrock, and Azure OpenAI Service
• Implement comprehensive observability for infrastructure and model performance, monitoring for latency, drift, and resource utilization
• Ensure platform resilience and security, defining disaster recovery strategies and enforcing strict IAM policies for sensitive data.

Senior Platform Engineer – Cloud Architecture, AI Platforms

• Develop and maintain a cross-cutting vision of cloud and infrastructure architectures
• Analyze, document and translate business needs into architectural principles, frameworks and target architectures
• Act as an advisor and architectural reference for internal teams and partners
• Contribute to the definition of standards, best practices and operating procedures
• Collaborate closely with enterprise architecture
• Support the continuous improvement of methods, practices and processes
• Actively participate in technology watch and keep up with emerging technologies
• Contribute to the assessment and responsible integration of artificial intelligence solutions

Infrastructure and Cloud Computing Architecture Consultant

• Work closely with a Solution Architect to deliver successful contact center solutions
• Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
• Provide technical details and solutions for functional User Stories
• Configure Salesforce Service Cloud Voice and Amazon Connect solutions
• Hands-on development of a Solution Design, leveraging best practices and programming principles
• Lead a development team in distributing tasks and performing code reviews
• Deliver technical end user training and documentation
• Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction

Senior AWS Developer

• Develop and maintain a cross-cutting vision for cloud and infrastructure architectures, taking into account business needs, security requirements, governance and enterprise architecture direction.
• Analyze, document and translate business needs into architectural principles, frameworks and target architectures, including cloud environments (AWS, Azure), hybrid solutions and digital workplace environments (Microsoft 365).
• Act as an advisor and architectural reference for internal teams and partners, supporting major initiatives related to cloud evolution, automation, Infrastructure-as-Code and DevOps practices.
• Contribute to defining standards, best practices and operating procedures for cloud architecture and automation to support teams’ maturation.
• Work closely with enterprise architecture to ensure alignment with corporate objectives, technology standards, governance and strategic priorities.
• Support continuous improvement of methods, practices and processes, notably through the structured adoption of automation, Infrastructure-as-Code and DevOps/CI-CD practices, from an organizational governance and evolution perspective.
• Actively participate in technology watch, particularly regarding cloud services, cloud architecture models, automation tools and emerging trends.
• Contribute to the evaluation and responsible integration of artificial intelligence solutions applied to IT operations (e.g., Copilot, intelligent automation), taking into account security, governance, compliance and ethical considerations.
• Support and guide teams during complex technical or architectural situations by providing expertise, analytical capability and leadership to inform decisions and strengthen internal skills.

Infrastructure and Cloud Computing Architect

• Build and maintain production infrastructure on AWS EKS using Terraform and Helm
• Develop Shipyard's self-service capabilities from CLI tooling to GitOps pipelines via ArgoCD
• Own your on-call responsibilities with care
• Collaborate directly with product managers to understand where platform tooling creates friction
• Communicate clearly and consistently through documentation, code reviews, and team discussions

• Develop the Technology Infrastructure & Operations strategy and cloud infrastructure roadmap.
• Drive the execution and continuous improvement of the Technology Infrastructure & Operations strategy and cloud infrastructure roadmap.
• Collaborate with enterprise risk/privacy leadership, business leadership and Technology Leadership team to operationalize technology security and risk management strategies.
• Provide guidance and recommendations as to the pragmatic adoption of proven technologies within infrastructure and operations.
• Establish and maintain Technology operating policies, procedures, governance processes, and performance metrics.
• Manage, and control the Technology Infrastructure & Operations budget.
• Provide leadership responsibility for the stability, availability, and performance of enterprise technology operations.
• Establish and oversee measurement, reporting, and review of operational performance.
• Lead Technology Support and End User Services, ensuring responsive, reliable support across the organization.

Director, Enterprise Cloud Infrastructure – Operations

• Drive holistic design & patterns for secure cloud application environments, Cloud platform enhancements, application architecture, data services, and cloud service integrations
• Conduct technical audits of existing architectures (Infrastructure, Performance, Developing data security as a function of design, as well as Scalability and more)
• Architect and implement cloud solutions for various application architectures, and programmatic integration of cloud applications, data services, and infrastructure.
• Develop application data architecture models to further enable effective service-oriented delivery
• Review application solution designs for cloud-fit and optimality and automate deployment patterns for reusability.
• Assist LOBs to architect scalable, highly available application solutions that leverage Cloud services.
• Collaborates with other architects, operational/infrastructure and delivery teams to ensure new services align with application & infrastructure roadmaps
• Consult and provide technical guidance to LOBs to refactor their application for the cloud using the 12-factor development practices for cloud-native and microservices oriented application deployment.
• Partner with other stakeholders to drive the creation of Cloud migration & transformation strategy and roadmaps across application, information, business and technology landscapes
• Identify and Analyze Cloud Infrastructure architecture gaps to propose new technologies.
• Establish pilots and POCs for proposed solutions and make recommendations for approvals.
• Document best practices and recommendations and create and maintain templates
• Drive meetings with subject matter experts from all areas of the business including infrastructure, operations, applications, vendors and leads to seek input from and plan/coordinate migrations, resources requirements and timelines.
• Engage with external vendors to review solutions, new capabilities and product, and service offerings

See all jobs on JobTailor