Cloud Engineer

• Architect and engineer enterprise storage platforms that ensure data integrity, availability, security, and disaster recovery readiness
• Design and implement end-to-end storage solutions, including Software Defined Storage, SAN, NAS, and object storage across private cloud and data center environments
• Drive strategic technology decisions by evaluating emerging products, tools, and standards supporting storage, data protection, cloud, and compute platforms
• Lead infrastructure initiatives involving storage modernization, data protection, cyber recovery, data migration, and resilience engineering
• Develop and execute enterprise strategies for backup, recovery, cyber vaulting, and business continuity
• Create and maintain comprehensive documentation of storage architectures, configurations, policies, and operational procedures
• Partner closely with enterprise security teams to define and enforce controls protecting sensitive data from cyber threats and unauthorized access
• Stay current on emerging technologies in cloud storage, data protection, resiliency, and cybersecurity, recommending innovations to enhance performance and reduce cost
• Provide expert-level guidance for multi-vendor storage technologies, ensuring optimal lifecycle, supportability, and performance outcomes
• Mentor and guide engineering teams, fostering technical excellence and continuous improvement
• Serve as a senior technical advisor to application, operations, and leadership teams, influencing strategy for compute, storage, cloud, and data protection services
• Drive standardization, automation, and orchestration to optimize storage operations and improve infrastructure efficiency

Principal Cloud Engineer

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

Cloud Service Desk Specialist

• Build technical strategy for broad or complex requirements.
• Participate in the strategic development of methods, techniques, and evaluation criteria for projects and programs.
• Drive all aspects of technical architecture, design, prototyping and implementation.
• Provide leadership and technical expertise in support of building a technical plan and backlog of stories.
• Collaborate and partner with product managers, designers, and other engineering groups.
• Assist support and operations teams in identifying and quickly resolving production issues.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Staff Cloud Engineer – Contract

• Manages the technical approach and decisions for the configuration of software and infrastructure services on the cloud platform
• Manages cloud infrastructure as code
• Automates deployment and administration
• Develops plan to ensure security of cloud components
• Partners with the DevOps team for upgrades, enhancements, and software migrations
• Leads a team of engineers for cloud-based environments
• Establishes and develops code-based CI/CD deployment plans
• Implements monitoring solutions for cloud environments
• Ensures the execution and completion of capacity plans
• Develops and implements design, build, and deploy cloud applications
• Delivers continuous integration and delivery pipeline with DevSecOps tooling

Lead Cloud Platform Engineer

• Work closely with AESMP System Owner to monitor, analyze and report on the implementation, capabilities and performance of the AESMP SaaS platform (ie; ServiceNow)
• Overseeing the development of new capabilities by gathering, collating, and analyzing information based on customer requirements
• Diagnose and document problems by evaluating system performance metrics and work with system owner and mission contractor towards resolution
• Overseeing and assist with planning and implementing changes to the AESMP SaaS platform (ie; ServiceNow) and infrastructure with the goal of improving performance
• Overseeing and assist with planning future application interfaces with AESMP SaaS platform (ie; ServiceNow), data migration, data backup and disaster recovery operations
• Participates in integration and user acceptance testing of system upgrades and any new technologies, capabilities or functionalities introduced into the environment
• Maintains technical expertise, relevant industry standards, and best practices in cloud computing
• Evaluates and reports on new cloud and virtualization technologies to enhance capabilities of cloud-based and virtualized services
• Assist with managing software and hardware applications; manage secure, scalable, and reliable cloud infrastructure environment for Army customers
• Represents the AESMP Program Office as a prime technical contact on projects
• Interacts with senior external personnel on significant technical matters
• Develops creative technical solutions to complex problems
• Establishes and recommends changes to policies
• Facilitate IPTs and Requirement Analysis Working Group to ensure Army strategic goals and objectives are clearly defined and project needs are met
• Attend weekly Operations, Strategy Group and Synchronization meetings and IPTs as required

Cloud Computing Engineer

• Deploys, automates, maintains, and manages AWS and/or Azure infrastructure to ensure security, performance, and availability of production systems.
• Supports the effort to build and maintain continuous integration, continuous delivery (CI/CD) pipelines and private Terraform modules.
• Manages configuration and deployment of large server clusters using Terraform, Serverless Framework, and Cloud Formation.
• Creates and presents AWS and/or Azure or technology solutions or designs, logical and physical diagrams, review architecture diagrams with development teams.
• Collaborates with infrastructure engineering and application management to resolve production issues that impact user experience and overall application health.
• Identifies root causes on critical problems throughout the platform, incident reports and the organization of the engineering team members in steps to resolve issues.
• Commits to success of delivery team.
• Assists team members in any activities needed to drive successful outcomes.
• Regularly reviews existing systems and makes recommendations for improvements.
• Performs other job-related duties as assigned or apparent.

• The Cloud Principal Engineer is a senior technical leader responsible for defining and driving the strategic technical direction of the organization’s cloud platforms across Azure and AWS
• This role serves as the highest-level engineering authority for cloud architecture, engineering standards, automation patterns, and platform design
• Ensure cloud capabilities are secure, scalable, resilient, and aligned with business and regulatory requirements
• Partner closely with Enterprise Architecture, Security, Application teams, System Integration team, and Operations to establish cloud reference architectures, engineering guardrails, and long-term platform roadmaps
• Lead the resolution of complex cross-domain technical challenges, guide major cloud modernization and migration efforts, and influence enterprise decisions that shape the future-state cloud operating model
• Set direction, raise engineering standards, and enable teams to deliver cloud solutions consistently and at enterprise scale
• Establish and mature automation-first engineering practices using Infrastructure as Code, policy-as-code, CI/CD, and self-service platform capabilities
• Influence and strengthen the Cloud Center of Excellence (CCoE) by defining engineering standards, reusable patterns, governance mechanisms, and architectural review practices
• Mentor engineers and technical leads, raising the overall engineering capability of the organization through coaching, design reviews, and technical guidance.

Principal Engineer I – Azure Cloud Engineer

• Oversee Genesys CloudCX environment
• Handle outages and work with vendors
• Lead network design and support system availability
• Deploy equipment and manage SSL certificates
• Implement and improve operational procedures
• Offer on-call support and monitor infrastructure
• Manage global teams and mentor team members
• Communicate incident impacts and create documentation

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