Cloud Engineer

• Lead culture of change for cloud adoption
• Develop and coordinate the cloud architecture
• Refine and coordinate the adoption of the Cloud Strategy
• Collaborate with stakeholders to move from traditional infrastructure vendors toward cloud providers
• Partner with EA and other stakeholders to create governance for on-prem and cloud infrastructure
• Collaborate with architecture, SMEs, and stakeholders to evaluate, design, and validate cloud and infrastructure architectures
• Define and guide the enterprise AI platform and ecosystem architecture
• Establish architecture standards and governance guardrails for responsible AI adoption
• Drive sustainable cloud and infrastructure cost optimization

Cloud and AI Platform Architect

• Design, build, test, and deploy Generative AI applications and intelligent agents on Google Cloud
• Develop single-agent and multi-agent solutions using Google Agent Development Kit
• Integrate Gemini models with enterprise APIs, databases, applications, and business workflows
• Deploy AI applications using Agent Engine, Cloud Run, GKE, or other appropriate GCP services
• Build Retrieval-Augmented Generation solutions using services such as BigQuery, Vertex AI Vector Search, Cloud Storage, and Document AI
• Develop APIs, microservices, agent tools, MCP integrations, and event-driven workflows
• Build data pipelines to ingest, transform, chunk, embed, index, and retrieve structured and unstructured data
• Implement session management, memory, tool calling, human approval, and agent orchestration patterns
• Apply automated testing, CI/CD, logging, monitoring, tracing, evaluation, and cost-management practices
• Implement Google Cloud security using IAM, service accounts, Workload Identity Federation, Secret Manager, and private networking
• Troubleshoot issues across agents, models, APIs, data pipelines, integrations, security, and cloud deployments
• Create architecture diagrams, technical designs, API specifications, deployment guides, and operational documentation
• Own technical workstreams and provide design reviews, code reviews, and guidance to other developers
• Participate in client discovery, architecture, testing, deployment, and knowledge-transfer activities

Senior Developer – Generative AI

• Leads cross-functional teams to design, implement, and optimize Banner Health’s multi-cloud infrastructure across Azure, AWS, and OCI.
• Develop the long-term cloud strategy ensuring scalability, security, resiliency, and cost-effectiveness across the organization’s cloud systems.
• Work closely with Cloud Platform Engineering & Operations and Network Operations departments.
• Lead cloud adoption and migration, enhance cloud maturity, improve performance, implement best practices, and drive cloud-based innovation.
• Provide strategic and technical oversight in developing, managing, and optimizing multi-cloud environments.

Principal Cloud Architect

• Lead product support operations for enterprise applications across Azure, AWS and other cloud environments that deliver solutions to Caterpillar dealers and customers around the world.
• Lead and mentor a cross-functional team of support engineers, data scientists and application developers driving operational excellence, accountability, and continuous improvement.
• Ensure applications adhere to corporate data privacy and cyber security policies and controls.
• Oversee incident management, root cause analysis, and problem resolution, reducing recurring issues and improving system stability.
• Coordinate and support major system releases and cutovers, ensuring minimal customer impact and smooth transitions.
• Develop and maintain standard operating procedures (SOPs) and knowledge documentation to improve team efficiency and onboarding.
• Partner with third-party vendors and internal IT teams to provide application enhancements to ensure overall application performance and improvements in reliability, maintainability, and customer experience.

Product Support Manager – Cloud Services, Tool Development

• The API/Microservices/AWS Software Engineer designs and builds scalable, cloud-based microservices on AWS, using Java and modern DevOps practices.
• You’ll partner with architects and teams to deliver reliable, high-performing APIs and services in a fast-paced, Agile environment.
• Be involved in designing and building services in a continuous delivery model on a cloud platform.
• Partner with leads and architects to help establish a technical vision and deliver innovative services which are consistent, maintainable, and highly scalable for various commerce experiences.
• Work within microservices architecture, domain driven design, and RESTful APIs using Java.
• Work in a distributed/cloud-based environment, including Amazon Web Services & Kubernetes with high transaction volumes.
• Use data structures, algorithms, and architecture patterns.
• Define solutions, provide estimates on effort and risk, and evaluate technical feasibility.
• Use modern build strategies, continuous integration, unit testing, static analysis, and automated integration tests.
• Practice full DevOps to ensure a culture of testing and releasing software on Amazon Web Services continuously using automation and monitoring.
• Leverage NoSQL using Amazon Web Services to ensure data storage is designed for security, reliability, availability, maintainability, and performance.
• Deliver software in a Scrum development process.
• Perform technical code reviews and pair programming.
• Partner with other teams to ensure the service ecosystem is loosely coupled and scalable.

Software Engineer – API, Microservices, AWS

• Partner with technical leaders and the open-source community to contribute to technical designs, frameworks, roadmap definition, and requirements-gathering.
• Provide domain knowledge and engineering insight to guide early designs, accelerate project decision-making, and maintain close oversight of technical execution.
• Encourage and maintain engineering excellence within the team to build reliable distributed systems that our customers can build their business on.
• Plot and execute on the path from prototype to production for features.
• Collaborate with business, product, architecture, security, digital, and engineering teams to deliver innovative solutions that address customer needs, solve complex challenges, and drive continuous improvement.
• Foster a collaborative and inclusive team culture by demonstrating ownership, accountability, and enthusiasm while contributing to automation initiatives and supporting high-performing remote teams.

Senior Software Engineer – Java Cloud

• Leads the design, implementation and optimization of cloud-native solutions using AWS services such as EC2, Lambda, S3, RDS, EKS, and more and with a keen focus on cost management and optimization.
• Design and implement cloud infrastructure solutions that incorporate regulatory, risk, and compliance requirements by applying established security controls and engineering best practices.
• Troubleshoots complex infrastructure problems, often spanning multiple layers of the stack and requiring collaboration across teams.
• Leads root cause analyses for incidents and participates in the team’s 24/7 on-call rotation.
• Partners with Security and Compliance teams to ensure cloud environments meet regulatory requirements (e.g., PCI-DSS, SOC 2, FFIEC) and leads internal and external audit reviews collecting evidence and responding to audit requests in a timely manner.
• Architects and implements disaster recovery plans ensuring that our systems are highly available, fault-tolerant, and able to recover from failure.
• Implements and enforces cloud security best practices including IAM policies, VPC design, encryption and key management (KMS).
• Drives the adoption and implementation of Infrastructure as code (IAC) using Terraform and leveraging CI/CD best practices.
• Oversees the cloud vulnerability management and configuration program ensuring patching meets our Service Level Agreements (SLAs).
• Maintains comprehensive technical documentation of cloud infrastructure, policies, and procedures.
• Designs cloud infrastructure for robustness, security, and observability, including logging and alerting solutions (e.g., Prometheus, Grafana, ELK Stack, Splunk).
• Provides leadership and technical expertise in support of building a technical plan and backlog of stories, then follows through on execution of the design and build process through to production delivery.
• Supports the company’s commitment to risk management and protect the integrity and confidentiality of systems and data.

Staff Engineer – Cloud Engineering

• Defines and leads cloud engineering strategy, reference architectures, and technical standards for AWS-based infrastructure and platform capabilities.
• Design and implement scalable technical solutions that address regulatory, risk, and compliance requirements by integrating effective controls into cloud platforms and engineering practices.
• Leads the design of highly scalable, resilient, secure, and cost-optimized cloud-native solutions using AWS services such as EC2, Lambda, S3, RDS, EKS, IAM, VPC, KMS, and related services.
• Solves the most complex infrastructure and platform problems, including issues that span multiple systems, teams, and technology layers.
• Leads root cause analysis for significant incidents, drives durable corrective actions, and improves platform reliability, resiliency, and operational readiness.
• Establishes enterprise patterns for infrastructure as code, automation, and CI/CD practices using tools such as Terraform and related delivery tooling.
• Partners with Security, Risk, and Compliance teams to design and maintain cloud controls that meet regulatory and policy requirements, including PCI-DSS, SOC 2, FFIEC, and other applicable standards.
• Provides technical leadership for internal and external audits by shaping control evidence approaches, addressing audit requests, and improving audit readiness.
• Architects disaster recovery, high availability, backup, and fault-tolerant strategies for critical cloud services and validates recovery approaches through testing and continuous improvement.
• Defines and enforces cloud security best practices including identity and access management, network segmentation, encryption, key management, secrets handling, and secure workload configuration.
• Drives cloud vulnerability management and configuration compliance strategies to ensure remediation, patching, and hardening practices meet service level expectations.
• Establishes cloud observability standards and leads implementation of logging, metrics, tracing, dashboards, and alerting solutions to support complex transactional systems.
• Influences technical roadmaps, sequencing, and investment decisions across engineering teams to improve cloud adoption, operability, and platform consistency.
• Builds strong cross-functional relationships and serves as a trusted advisor to engineering leaders and senior stakeholders on cloud architecture, risk, tradeoffs, and long-term technical direction.
• Produces clear and durable technical documentation, standards, architecture artifacts, and guidance that enable scalable adoption across teams.
• Mentors engineers and technical leaders by raising engineering standards, sharing expertise, and guiding design and execution on high-impact initiatives.
• Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Principal Engineer – Cloud Engineering

• Leads the design, implementation, and optimization of cloud-native solutions using AWS services such as EC2, Lambda, S3, RDS, EKS, IAM, VPC, and related services, with strong focus on scalability, resilience, security, and cost efficiency.
• Design and implement cloud infrastructure solutions that incorporate regulatory, risk, and compliance requirements by applying established security controls and engineering best practices.
• Serves as a senior technical leader for complex cloud engineering initiatives, influencing architectural decisions and implementation patterns across multiple teams.
• Troubleshoots the most complex infrastructure and platform issues, including problems that span multiple systems, services, and layers of the technology stack.
• Leads root cause analysis for significant incidents and drives remediation plans that improve reliability, resiliency, and operational maturity.
• Partners with Security and Compliance teams to ensure cloud environments meet regulatory and policy requirements, including PCI-DSS, SOC 2, FFIEC, and related standards.
• Supports internal and external audit activities by helping prepare evidence, respond to technical requests, and improve readiness of cloud controls and documentation.
• Architects and implements disaster recovery, high availability, backup, and fault-tolerance approaches to improve service continuity and recoverability.
• Implements and reinforces cloud security best practices, including identity and access management, network segmentation, encryption, and key management.
• Drives adoption of infrastructure as code and automation using Terraform and related tooling, and advances CI/CD best practices that improve consistency and speed of delivery.
• Oversees and improves cloud vulnerability management and configuration compliance efforts to help ensure patching and hardening activities meet service expectations.
• Designs and enhances observability solutions for cloud infrastructure and distributed systems, including logging, metrics, dashboards, tracing, and alerting.
• Provides technical leadership in defining delivery plans, sequencing work, shaping backlogs, and following through on design and build activities through production delivery.
• Creates and maintains clear technical documentation, standards, and implementation guidance for cloud infrastructure, services, and operational procedures.
• Mentors engineers and shares expertise to raise engineering quality, strengthen technical decision-making, and improve execution across teams.
• Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Senior Staff Engineer – Cloud Engineering

• Implements and optimizes cloud-native solutions using AWS services such as EC2, Lambda, S3, RDS, EKS, and more
• Design and implement cloud infrastructure solutions that incorporate regulatory, risk, and compliance requirements
• Troubleshoots complex infrastructure problems, often spanning multiple layers of the stack
• Works with Security and Compliance teams to ensure cloud environments meet regulatory requirements
• Implements disaster recovery plans ensuring high availability and fault-tolerance
• Contributes to the adoption and implementation of Infrastructure as code (IAC) using Terraform

Senior Cloud Engineer – Contract

• Leads complex platform security engineering initiatives spanning multiple systems, services, or engineering domains.
• Defines secure target states, reference architectures, design patterns, and technical standards for platform and shared engineering capabilities.
• Leads securing engineering and design reviews involving platform services, infrastructure patterns, and shared service integrations.
• Drives implementation of scalable controls and secure-by-default capabilities that reduce engineering friction while improving risk posture.
• Embeds security requirements into engineering workflows including CI/CD, infrastructure provisioning, deployment models, runtime operations, and service lifecycle management.
• Partners with Information Security Engineering, Product Security, Platform Engineering, Infrastructure, and developer teams to align design choices and delivery priorities.
• Leads evaluation and adoption of new platform security technologies, patterns, and automation opportunities.
• Translates policy and control expectations into practical engineering solutions and measurable implementation guidance.
• Identifies and drives remediation of systemic platform risks, recurring control failures, and engineering weaknesses.
• Mentors engineers, elevates technical practices, and contributes to a culture of secure engineering excellence.

Staff Platform Security Engineer – Cloud, AWS

• Contribute to the design and implementation process for Azure Architecture, ensuring alignment with business goals and compliance with security standards.
• Collaborate with engineering teams to design and implement highly available, scalable and fault-tolerant infrastructure.
• Providing infrastructure and platform guidance, establishing standards, and technical decision-making.
• Build and maintain CI/CD pipelines using GitHub Actions.
• Deploy and support applications in AKS (multi-environment).
• Implement and manage infrastructure using Terraform.
• Monitor systems using Azure Monitor, Application Insights, and Log Analytics.
• Troubleshoot production issues and performance problems.
• Contribute to observability and reliability improvements.
• Apply security best practices across infrastructure and deployments.
• Collaborate with teams to improve deployment workflows and automation.
• Manage and Optimize Cloud Infrastructure Costs.

Senior Cloud Engineer, Azure

• Assess the existing Azure environment, infrastructure dependencies, and modernization requirements to inform the target architecture
• Design the Azure tenant structure, including management groups, subscriptions, landing zones, networking, and resource organization
• Define cloud architecture standards, naming conventions, tagging strategies, and architecture decision records (ADRs)
• Advise on identity and access management, including Entra ID, RBAC, PIM, Conditional Access, and least-privilege access models
• Develop secure networking and connectivity patterns between Azure, on-premises systems, federal partners, and external integrations
• Define Infrastructure-as-Code standards, reusable modules, repository structure, and CI/CD workflows for development teams
• Produce architecture documentation, operational guidance, governance artifacts, and platform runbooks to support long-term maintainability

Azure Architect

• Develop and maintain AWS-based applications with a focus on IVR and telephony systems
• Build resilient IVR solutions ensuring proper failure handling, retries, and fallback logic
• Manage AWS infrastructure using Infrastructure as Code practices
• Design and integrate APIs for seamless IVR workflows
• Model and access data using DynamoDB to support application functionality
• Collaborate with cross-functional teams to enhance application performance and reliability

Senior AWS Connect Developer

• Serve as a subject matter expert for enterprise cybersecurity platforms including Tenable/Nessus, Varonis, Microsoft Defender, Microsoft Purview, Splunk, and Azure security services.
• Design, implement, and maintain a stable, secure, and scalable security tooling environment across cloud and hybrid infrastructure.
• Engineer and continuously improve vulnerability management capabilities, including scan coverage, asset classification, prioritization, workflows, and integrations.
• Develop and expand data loss prevention and data protection use cases using Varonis and Microsoft Purview.
• Increase security value by identifying and implementing new use cases from existing tools that were previously unused or underutilized.
• Write and maintain automation and integration code (Python, PowerShell, Bash) to reduce manual effort and increase consistency.
• Provide Tier3 operational support including troubleshooting platform issues and participating in incident investigations.
• Perform root-cause analysis for platform and security issues and implement long-term corrective actions.
• Create and maintain high-quality technical documentation including runbooks, operational procedures, and design documentation.
• Collaborate closely with other teams on roadmap planning tool onboarding, and architectural decisions.
• Mentor and provide technical guidance to less experienced engineers on the team.

• Architect and engineer enterprise storage platforms that ensure data integrity, availability, security, and disaster recovery readiness
• Design and implement end-to-end storage solutions, including Software Defined Storage, SAN, NAS, and object storage across private cloud and data center environments
• Drive strategic technology decisions by evaluating emerging products, tools, and standards supporting storage, data protection, cloud, and compute platforms
• Lead infrastructure initiatives involving storage modernization, data protection, cyber recovery, data migration, and resilience engineering
• Develop and execute enterprise strategies for backup, recovery, cyber vaulting, and business continuity
• Create and maintain comprehensive documentation of storage architectures, configurations, policies, and operational procedures
• Partner closely with enterprise security teams to define and enforce controls protecting sensitive data from cyber threats and unauthorized access
• Stay current on emerging technologies in cloud storage, data protection, resiliency, and cybersecurity, recommending innovations to enhance performance and reduce cost
• Provide expert-level guidance for multi-vendor storage technologies, ensuring optimal lifecycle, supportability, and performance outcomes
• Mentor and guide engineering teams, fostering technical excellence and continuous improvement
• Serve as a senior technical advisor to application, operations, and leadership teams, influencing strategy for compute, storage, cloud, and data protection services
• Drive standardization, automation, and orchestration to optimize storage operations and improve infrastructure efficiency

Principal Cloud Engineer

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

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