Cloud Engineer

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

Cloud Service Desk Specialist

• The Senior Principal Software Engineer takes end-to-end ownership for development and quality of solutions and services that delight caregivers and add strategic value to Providence St. Joseph Health.
• They evaluate requirements, estimate costs, and design and implement solutions and services.
• They define and implement the quality criteria for their solutions and services, using measurements and insights to understand and validate the quality of experience for caregivers.
• They manage and improve the engineering process, manage risks, dependencies, and compromises, and integrate software into broader ecosystems and/or solutions and services.
• They consistently and strongly demonstrate a sense of personal accountability for the quality and completeness of the entire solution or service and resulting caregiver experience.
• Staff in this role bring together an informed mix of experience of technology, product, and business acumen.
• They are adept at designing and documenting systems, writing code spanning vast expanses of the software engineering ecosystem.
• They act as the primary expert in multiple areas as they help us transform healthcare through technology that is smart, sophisticated, user-centric, and measurable.
• They can handle multiple priorities, maintain composure under pressure, and drive multiple projects to successful completion.

Senior Principal Software Engineer – Cloud Engineering

• Design, operate, grow, and improve large-scale, cloud-based services offered to IS and non IS caregivers
• Collaborate with developers, testers, and program managers
• Support an on call rotation and respond to production incidents outside normal business hours
• Create technical presentations/documents

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Cloud Service Desk Specialist

Senior Principal Software Engineer – Cloud Engineering

Senior Cloud Engineer