Clinical Specialist

• Provide clinical customer support as the clinical application knowledge expert
• Facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products
• Serve as a clinical resource to Philips HPM customers
• Work closely with field service, sales, and project management organizations during implementation
• Understand customer goals and develop plans for clinical solutions support
• Manage clinical aspects of implementation, including assessing workflows and creating education plans
• Support first customer use and encourage ongoing adoption of change
• Troubleshoot and solve problems related to technical implementations

Clinical Specialist providing support for Philips Hospital Patient Monitoring products

Critical Care Nurse – Clinical Specialist, Patient Monitoring

Clinical Specialist providing clinical customer support and solutions for Philips Hospital Patient Monitoring products. Managing implementation processes and optimizing customer experience with advanced technology in healthcare.

• Provide clinical case coverage as assigned
• Train the surgical team to assist in good patient outcomes and verbally support cases during training period
• Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures
• Develop technical acumen to a level to serve as an educational resource
• Demonstrate appropriate interactions with all hospital service providers
• Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits
• Troubleshoot equipment according to standard procedure
• Provide intra-operative clinical product support
• Ensure that 100% of received inventory and returned inventory matches shipping documents
• Reconcile inventory/usage as well as missing inventory
• Assist in the delivery of procedural training to physicians and medical staff
• Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
• In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes
• In Partnership with TSM, support education of APPs, Office and Hospital Staff
• In partnership with TSM, help facilitate and support Residency Education
• Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals
• In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing
• Other duties as assigned

Clinical Specialist providing support in surgical procedures for medical device company

Clinical Specialist providing clinical support and training for CVAC procedures in surgical environments. Collaborating with surgical teams to enhance patient care outcomes in a remote capacity.

• Develops and delivers customized training and support plans for Nihon Kohden equipment to customer accounts
• Assembles portable carts
• Leads implementation teams to complete projects on time, safely, and to the customers satisfaction
• Provides ongoing customer support in person, by telephone, or through remote desktop solutions
• Makes travel arrangements in accordance with company policies and completes expense reports within designated timeframes
• Updates product knowledge as operations or features change
• Maintains clinical knowledge, competence, and active certification
• Manages time efficiently to accomplish assignments within established timeframes
• Submits required documentation within designated deadlines
• Adhere to all company policies, procedures, and business ethics codes
• Duties may be modified or assigned at any time based on business need

Clinical Application Specialist providing training and support for Nihon Kohden equipment

Clinical Application Specialist, Neurology – EEG/PSG

Clinical Application Specialist providing professional training and customer support for Nihon Kohden equipment. Collaborating with various teams to implement technology solutions at customer sites.

• Provide technical and clinical leadership during sales process
• Demonstrate full range of product features including potential uses, product capabilities and benefits to customers
• Develop, coordinate and deliver product training to customers on software, application and/or equipment use
• Monitor customer installations within assigned territory/region to improve customer satisfaction
• Maintain customer relationships
• Support trade shows and professional conferences by performing product demonstration and promotion

Clinical Imaging Specialist providing technical and clinical support during sales process

Clinical Imaging Specialist

Clinical Imaging Specialist at GE HealthCare providing technical and clinical support during sales processes and customer training initiatives. Driving customer satisfaction through installation and ongoing support.

Clinical Specialist jobs in South Carolina

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Critical Care Nurse – Clinical Specialist, Patient Monitoring

Clinical Specialist

Clinical Application Specialist, Neurology – EEG/PSG

Clinical Imaging Specialist