Clinical Coordinator

• Coordinate, schedule, and oversee clinical education experiences for all EMS programs, ensuring students meet program, accreditation, and clinical site requirements.
• Develop, maintain, and strengthen partnerships with hospitals, EMS agencies, healthcare organizations, and other clinical affiliates to expand and sustain quality clinical learning opportunities.
• Serve as the primary liaison between Northwood Tech and clinical agencies regarding scheduling, placement, onboarding requirements, and student performance.
• Manage all aspects of student clinical scheduling using Platinum Planner, including entering approved shifts, monitoring participation, troubleshooting scheduling issues, and maintaining accurate records.
• Provide training and ongoing technical support to students, faculty, and clinical partners in the use of Platinum Planner and related clinical management systems.
• Coordinate student onboarding requirements, including immunization verification, tuberculosis screening, Basic Life Support (BLS) certification tracking, and collection and maintenance of required compliance documentation.
• Conduct clinical orientation sessions to prepare students for successful participation in clinical experiences and ensure understanding of agency expectations and program requirements.
• Monitor student progress throughout clinical experiences and communicate performance, concerns, and completion status with faculty and students to support academic success.
• Promote a culture of student success by providing responsive communication, guidance, and support throughout the clinical education process.
• Participate in department, division, college, and community meetings and initiatives that support EMS program and college goals.
• Maintain strict confidentiality of student health, background, and compliance records in accordance with HIPAA, FERPA, institutional policies, and clinical site requirements.
• Maintain records within designated systems according to accreditation, college, and clinical partner requirements.
• Identify opportunities to improve efficiency, accuracy, and consistency within clinical compliance processes and communicate recommendations to program leadership.
• Maintain current contact information for clinical partners and placement contacts.
• Manage fluctuating workloads and competing deadlines during peak clinical placement periods while maintaining accuracy and compliance with accreditation, clinical site and program expectations.
• Perform other duties as assigned.

EMS Clinical/Student Success Coordinator overseeing clinical education experiences for students

EMS Clinical/Student Success Coordinator

EMS Clinical/Student Success Coordinator managing clinical education experiences at Northwood Technical College. Collaborating with clinical agencies and supporting student success throughout the clinical education process.

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EMS Clinical/Student Success Coordinator