Client Services Representative

• Learn and apply the fundamentals of digital marketing across SEO, Paid Media, CRM, and Analytics.
• Support the delivery of integrated digital marketing campaigns across leading fashion, homeware, and retail brands.
• Assist with project management tasks including scheduling work, managing timelines, coordinating deliverables, and ensuring smooth execution across internal teams.
• Support the creation, analysis, and presentation of client performance reports and campaign insights.
• Build and maintain strong day-to-day relationships with clients, supporting communication and campaign delivery.
• Identify and present new growth opportunities that drive measurable results for clients.

Client Services Assistant – Marketing Graduate Role

• Provide a one-stop shop to GCIB Relationship Managers, Portfolio Management representatives, Product Partners, customers, and other stakeholders for all customer-related enquiries
• Assist and plan Project Implementation; Communications Hub; Front-Office Enablement, and Stakeholder Engagement
• Support the wider MID team to deliver credit-related and onboarding middle office functions
• Support the new Transaction Booking Checking initiatives aimed at improving incident management and remediation as part of broader risk control strategies
• Execution and management of the middle office support model for Oceania
• Liaise with front office, operations and risk teams to ensure a seamless transaction process
• Provide guidance on requirements, including but not limited to ID documentation, internal forms, client documentation
• Taking queries in relation to client facilities
• Arrange updated client documentation
• Provide guidance to enquiries from the business, product partners and the client - verification of returned executed docs
• Provide guidance on documentation / Operational process / requirements for both Bilateral and Syndication arrangements

See all jobs on JobTailor

Client Services Assistant – Marketing Graduate Role

Analyst, Client Service – Middle Office