Client Partner

• Act as the primary point of contact for clients and broker/consultant partners, ensuring a high-quality, responsive service experience
• Build strong, trusted relationships through ongoing, proactive communication and tailored recommendations
• Manage a portfolio of large corporate accounts, including a mix of funding arrangements
• Lead annual renewal cycles, delivering against key metrics such as client retention, growth, and pricing outcomes
• Work closely with internal stakeholders to resolve complex client needs and deliver integrated solutions
• Identify opportunities to enhance client outcomes through product development, process improvements, or new service offerings
• Support business growth by introducing and expanding relevant products and services across the portfolio
• Communicate updates and changes clearly to clients, including regulatory or process developments
• Manage and resolve complex escalations across areas such as eligibility, billing, and service delivery
• Maintain accurate records and insights using internal systems, including Salesforce
• Provide guidance and support to colleagues, contributing to knowledge sharing and team development

Client Partner jobs in Spain

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Senior Client Manager