Client Partner

• Help people find rewarding jobs
• Encourage talent growth and career development
• Foster team spirit and entrepreneurial culture
• Build mutual trust among team members

Director, Client Partnership – Enterprise

• Provides guidance, training, and mentorship to broad team members in Enterprise client partnership to develop their commercial, client management and engagement, and service delivery skills.
• Has accountability for budget/P&L, plan, performance and results of the team
• Develops and directs initiatives aimed at increasing client retention and ongoing client feedback loops specific to Enterprise service offering and products, leads client presentations, manages client relationship business reviews
• Implements commercial strategies specific to Enterprise to increase the value of high-potential client accounts through enhanced service offerings and tailored partnerships, understanding clients' industries focusing on quick scalability and cost-effectiveness
• Establishes key performance indicators (KPIs) and evaluates performance goals, ensuring the team meets or exceeds expectations specific to the operational position recruitment targets, ensuring alignment with broader organizational objectives
• Leads the negotiation of terms, pricing, and service agreements specific to Enterprise with local and multinational accounts
• Implements sales strategies specific to Enterprise and guides cross-functional team collaborations, develops and implements resource allocation plans to optimize team performance and align with client account objectives and client needs in the recruitment of temporary and permanent blue-collar and operational positions
• Sets and reviews high-level key performance indicators (KPIs) and metrics to evaluate client satisfaction, engagement, and service delivery effectiveness specific to Enterprise Grade Descriptor

Associate Director, Client Partnership, Enterprise

• Own and grow a book of business; deliver quarterly/annual revenue targets through new spend, renewals, and upsell.
• Hunt and win new business across SMB and mid-market advertisers, driving new activations and expanding the long tail of active clients.
• Build and execute account growth strategies that create win/win outcomes for X and advertisers.
• Develop and present consultative sales narratives showing how X advertising solutions connect brands with audiences and deliver outcomes.
• Maintain a strong pipeline, forecast accuracy, and disciplined account planning to achieve targets.
• Establish and nurture senior relationships with advertisers and agency stakeholders; act as a trusted advisor.
• Lead strategic QBRs, planning sessions, and joint business plans; align on objectives, audience, creative approach, and measurement.
• Identify client business challenges and translate them into clear media strategies and platform solutions.
• Stay current on X product updates and the broader digital media landscape; translate market changes into client opportunities.
• Collaborate with internal partners (measurement, creative, ops, product, client solutions) to deliver a strong client experience and resolve issues quickly.

• Identify and recruit new partners (via inbound & outbound channels) who meet the defined IPP and align with company goals and market strategy.
• Onboard (qualification, NDA and agreements) and train new partners to ensure successful GTM & integration into our ecosystem.
• Build strong, long-term relationships with partners to drive collaboration and performance.
• Collaborate with internal teams (partner managers, marketing, product) to develop and execute partner strategies.
• Assist in developing co-marketing and joint sales initiatives to increase brand visibility and revenue.
• Act as a point of contact for partner inquiries, resolving issues and escalating as needed.
• Maintain a thorough understanding of industry trends and competitor activities in the partner space.

Partner Development

• Cultivate relationships with senior stakeholders, influencing decision-making, and ensuring alignment between client objectives and EXL service offerings
• Oversee deal structuring, negotiation, and execution to support business expansion
• Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction
• Manage existing client relationships, elevate the client experience, and drive significant portfolio growth through strategic account planning and solution delivery

Client Partner jobs in India

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Director, Client Partnership – Enterprise

Associate Director, Client Partnership, Enterprise

Client Partner

Partner Development

Senior Associate Vice President – Client Partner, Banking & Capital Markets