Client Coordinator

• Attend client meetings regarding production processes, capacity, timelines, etc. as needed.
• Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring of project progress, and generation of the client/project invoice.
• Translates client requests and requirements into detailed and technical instructions for production teams.
• Partners with the client, Client Growth, and project teams to resolve identified project issues and ensures high quality standards in all client deliverables.
• Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle.
• Initiates new data item requests utilizing the Master Data Management (MDM) process and guidelines to ensure accurate client, project, and financial details are available in the system.
• Partners with Client Integration and Client Growth to ensure a smooth transition for new clients; attends pre-integration and planning meetings as needed.
• Participates in, and sometimes leads, cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
• Handles and responds to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Utilizes systems and databases to enter client information and or retrieve information as needed and verifies all client information is current in the database.
• Assists in resolution of customer complaints and quality assurance issues as needed. Additional duties as assigned.

Client Coordinator jobs in Missouri

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Lead Client Coordinator