Client Coordinator

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information
• Utilize appropriate systems and databases to enter client or claimant information and or retrieve information
• Maintain daily contact with the QA department regarding workflow and pending report status
• Contact providers for assignment and update database
• File and archive open and closed cases
• Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system
• Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion
• Direct calls to other departments as needed
• Perform various clerical duties such as typing, filing, emailing, and proofreading
• Assist in resolution of customer complaints and quality assurance issue
• Notify management of any report issues or concerns
• Ensure all practices are carried out in accordance with state and federal safety and legal regulations
• Perform other duties as assigned

Client Coordinator handling inquiries and documentation for MES Solutions

Client Coordinator for MES Solutions handling client inquiries and documentation. Servicing clients with high-quality customer service and compliance with regulatory standards.

Remote Client Coordinator servicing inquiries from clients in the medical examination industry

Remote Client Coordinator servicing client inquiries, data preparation, and documentation in the medical examination industry. Full-time position with competitive pay and flexible hours.

Client Coordinator jobs in Massachusetts

See all jobs on JobTailor

Client Coordinator

Client Coordinator