Claims Specialist

• Manage a caseload of General Liability, Construction Defect, and Professional Liability claims from first notice of loss through resolution
• Conduct thorough coverage analysis on all new losses
• Investigate claims by gathering and analyzing relevant documentation
• Assign, direct, and manage outside defense counsel
• Maintain accurate and timely reserves on all files
• Proactively communicate with insureds, brokers, and carriers on claim status
• Identify subrogation, contribution, and recovery opportunities on applicable files

Claims Examiner – General Liability, Professional Lines

• Review, investigate, and resolve transportation claims in accordance with company policies and procedures
• Demonstrate comprehensive knowledge of carrier services, including tracking, reporting, and billing methods
• Utilize effective problem-solving skills to verify potential claims identified by proprietary auditing systems
• Communicate information to carriers clearly, concisely, and in an organized manner
• Meet or exceed company expectations for key performance indicators
• Prioritize daily tasks of claims to be completed using time management skills
• Provide accurate and timely updates of claims information and resolutions in proprietary systems
• Escalate issues to leadership as they arise

Claims Processor

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Claims Examiner – General Liability, Professional Lines

Claims Processor

Claims Specialist II