Claims Specialist

• Receive and dispatch new inspection assignments
• Assist with claim intake and enter assignments into the dispatch system
• Schedule inspections with policyholders
• Coordinate with field inspectors, vendors, and internal teams
• Maintain accurate claim notes and documentation
• Communicate with adjusters, inspectors, and other stakeholders to resolve issues that may delay claim dispatch or completion
• Ensure claims are handled accurately and efficiently while meeting service level expectations
• Provide professional, empathetic customer service to policyholders and business partners
• Handle approximately 10–15 claims per hour during CAT events

Remote claims associate coordinating property inspections for a claims consulting company

Claims Associate – Roofing, Property Claims

Remote claims associate coordinating residential and commercial property inspections for Hancock Claims Consultants. Dispatching assignments, supporting claim intake, and managing CAT-event customer communications.

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Claims Associate – Roofing, Property Claims