Claims Specialist

• Evaluate and process pet insurance claims
• Communicate with pet owners and provide clear information about the status of their claims
• Collaborate with veterinarians and clinics to gather necessary documentation
• Contribute to improving claims management processes to increase efficiency
• Promote Lassie’s mission to deliver exceptional pet care solutions

Claims Handler – Claims Manager

• Member of the Fraud & Claims team, acting as an interface with all teams and clients
• Dispute management & member relations: handle fraud-related inquiries
• Data Science, LLMs & automation: code and configure agents based on LLMs
• Research external solutions and manage technical partnerships related to fraud

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Claims Handler – Claims Manager

Fraud & Claims Analyst, Data Specialist