Chief Operating Officer

• Own and manage complex, ever-changing calendars for the CEO, COO, and CRO.
• Prioritize meeting requests, balancing strategic initiatives, customer meetings, Board activities, recruiting, and internal operations.
• Prepare daily schedules and briefing materials to ensure leadership is fully prepared for meetings and events.
• Act as a trusted gatekeeper while maintaining strong relationships with internal and external stakeholders.
• Coordinate domestic travel, accommodations, itineraries, and logistics for executives.
• Serve as a point of contact for Board members and their executive assistants.
• Coordinate quarterly Board meetings.
• Manage scheduling, logistics, meeting materials, and follow-up action items.
• Support preparation and distribution of Board presentations and related communications.
• Maintain professionalism and discretion while handling sensitive and confidential information.
• Plan and execute executive meetings, company events, leadership offsites, Board gatherings, and customer-facing events.
• Coordinate venues, travel, catering, agendas, and attendee communications.
• Partner with People and Leadership teams to deliver exceptional experiences that strengthen company culture and relationships.
• Track key action items, follow-ups, and deadlines on behalf of executives.
• Help drive operational efficiency through process improvements, documentation, and project coordination.
• Support special projects and strategic initiatives as the company grows.

Executive Assistant to CEO, COO, CRO

• Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions
• Operate with discretion on sensitive matters
• Provide oversight of actions related to operations, risk, and portfolio/financial management
• Foster a culture of collaboration and continuous improvement
• Facilitate collaboration between various divisions to ensure alignment on priorities and initiatives
• Manage the executive director’s cadence (meetings, prep, readouts) and triage incoming requests
• Prepare materials for executive meetings, including presentations, reports, and strategic documents
• Produce clear, timely business performance updates and executive scorecard updates
• Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work
• Monitor budget-to-actuals and recommend course corrections
• Coordinate workforce and resourcing requests through intake, prioritization, and approval

Chief of Staff, Information Technology Business Operations – Lead/Senior

• Responsible for developing high-impact executive presentations that translate complex data and strategy into clear, compelling narratives
• Leverage data to shape storytelling and synthesize performance insights into visually engaging, executive-ready materials
• Support the operating rhythm of the office with agenda development and critical activity tracking for key meetings
• Partner closely with internal stakeholders to gather input, refine messaging, and align perspectives across functions
• Lead the development of polished collateral, including slide decks, briefing materials, dashboards, and summary documents

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Executive Assistant to CEO, COO, CRO

Chief of Staff, Information Technology Business Operations – Lead/Senior

Program Manager IV