Business Operations

• Own the quoting, pricing, and product configuration domain across global sales organizations.
• Translate business needs into clear requirements and scalable process improvements.
• Partner closely with business and development teams throughout delivery cycles.
• Test and validate improvements together with key users across multiple sales organizations.
• Align processes and requirements across teams, regions, and stakeholders.
• Use data and operational insights to proactively identify bottlenecks and improvement opportunities.
• Support roadmap planning and contribute to our ongoing SAP S/4HANA transformation project.
• Support adoption of process improvements across teams and sales organizations.

Business Process Owner – Quote-to-Cash

• Lead and develop the Business Process Expert team, fostering a culture of continuous improvement, innovation, and cross-functional collaboration.
• Own and govern critical end-to-end OTC processes; develop process standards, documentation, KPIs, and governance models.
• Partner with senior Customer Experience leadership to define process strategy and roadmap aligned with business goals and upcoming technology capabilities.
• Drive process harmonization and simplification, ensuring consistency across regions, markets, and functions.
• Support large-scale transformation programs, including ERP enhancements, digital solutions, automation, and data enablement initiatives.
• Identify opportunities for operational efficiency, automation, and performance improvement using data-driven insights.
• Collaborate with IT and Product teams on system requirements, solution design, and change management.
• Ensure compliance with operational standards, internal controls, regulatory requirements, and best-practice methodologies.
• Champion change management and help teams adopt new processes through training, communication, and engagement.

See all jobs on JobTailor

Business Process Owner – Quote-to-Cash

Manager, Business Process Expert Team – Customer Experience