Business Operations

• Support the Availity enterprise strategy by coordinating initiatives and aligning stakeholders
• Evaluate and optimize the Availity portfolio’s capabilities by quantifying performance and business value
• Identify, develop, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies
• Drive adoption of solutions that improve efficiency, provider experience, and operational outcomes across multiple business functions
• Monitor process improvement projects and facilitate cross functional process improvement project teams ensuring deadlines and objectives are met

Senior Business Process Improvement Manager

• Responsible for monitoring, controlling, and managing business operations to meet customer expectations and company goals.
• Assist Service Managers in day-to-day coordination and management of business operational activities.
• Monitor, control and manage business operations to meet client expectations and company goals.
• Liaise between customer and management to ensure smooth operations delivery.
• Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
• Ensure compliance with company standards and procedures.
• Build and maintain strong customer relationships through regular meetings and communications.
• Lead internal project meetings with various stakeholders and document project meetings.
• Schedule and participate in external project meetings and document project meetings.
• Manage to completion multiple high-priority project issues to timely completion.
• Evaluate current operational performance and provide strategic plans for improvements.
• Provide direction and guidance to internal teams to achieve performance targets.
• Identify problems in operations processes and resolve them quickly and timely.
• Follow standard operating procedures for efficient business operations.
• Maintain clear and accurate operations documents/procedures for reference purposes.
• Ability to perform all essential administrative duties.
• Set up and maintain project filing system.
• Cost code vendor invoices and/or verify correct codes.
• Prepare and document extra work orders.
• Notify subcontractors regarding change orders and follow-up on change orders.
• Prepare subcontracts and purchase orders.
• Assist Service Managers with monthly job profitability reviews and work with internal teams to meet profitability goals.
• Track CMMS work orders and review for completeness and approve/reject for invoicing.
• Create invoices for review and approval by PM prior to submission to Owner.
• Assessing and suggesting improved processes, collaborating on new technologies, and coordinating with management regarding the implementation of these improvements.
• Champion diversity and inclusion as an unconscious part of the company culture.

HV Business Operations Coordinator

• Analyzing and driving improvements across people, process, technology, and governance
• Collaborating with business leaders at all levels and their teams to analyze and assess processes
• Designing, developing, and deploying solutions
• Conducting data analysis and supporting business operations teams to implement changes
• Communicating problem framing, current/future state, and recommendations to leadership at all levels

Business Operations jobs in Kentucky

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Senior Business Process Improvement Manager

HV Business Operations Coordinator

Senior Manager, Business Process Improvement