Business Intelligence Analyst

• Analyse and manage large datasets, ensuring accuracy through validation, reconciliation, and data quality checks
• Maintain and enhance BI models, reports, and dashboards (PRIME / SAP Analytics Cloud)
• Support month-end processes and deliver consistent, standardised financial reporting
• Identify and resolve system and data issues, contributing to automation and process improvements
• Create and maintain documentation and trackers to support reporting processes
• Collaborate with global FP&A and cross functional teams to deliver data-driven insights

FP&A Business Intelligence Intern

• Develop data solutions that uncover actionable insights into marketing performance
• Support the creation and maintenance of dashboards and reporting tools that surface trends
• Measure campaign effectiveness and empower marketers to optimize strategies through data-driven decision-making
• Gather and translate marketing stakeholder requirements into actionable data solutions
• Design and develop dashboards and visualizations that empower marketers to make data-driven decisions
• Collaborate with analytics and business teams to ensure reporting meets stakeholder needs

Associate, Marketing Business Intelligence

• Direct, guide and support the activities of the Business Intelligence (BI) team
• Ensure compliance with client service level agreements and reporting requirements
• Oversee daily status meetings with the BI team
• Establish trends based on seasonality and data projections
• Support the development of healthcare scopes for contracts
• Lead the analysis of provider profiles generated by IT
• Prepare ad-hoc analyses upon request
• Coordinate monthly meetings with network owners

Director, Business Intelligence

• Create, update, and manage ongoing marketing performance reports to track KPIs and campaign effectiveness.
• Aggregate and analyze data from multiple sources to produce actionable performance insights.
• Develop graphical and chart-based representations of data for executive-level presentations.
• Translate trends and findings into compelling stories for stakeholder presentations.
• Partner with BI teams to design and implement automated dashboards for performance tracking and optimization.
• Conduct financial analysis and evaluate subscriber activity and revenue data to inform strategic decisions.
• Support campaign implementation through targeted list pulls and data segmentation.
• Manage and update budget and forecast files to ensure accurate financial planning.
• Execute deep-dive analyses for special projects to uncover revenue opportunities and segment targeting improvements.
• Deliver ad hoc reporting and analysis to support cross-functional marketing initiatives.

Marketing Data and Reporting Analyst

• Manage a diverse portfolio of business activities / reporting
• Design / develop complex presentations, reports, dashboards and scorecards to support business needs
• Ensure alignment of metrics across the organization
• Act as a technical working lead / resource to others
• Work closely with senior leadership on significant projects
• Drive the streamline, healthiness, and simplification of the reporting stack

Business Intelligence Specialist

• Works closely with management to provide reporting and data analyses to ensure effective implementation of the organization's strategies.
• Effectively partners with management in the development and creation of reporting and data analyses tools.
• Implements tools and processes that provide management with timely access to relevant information.
• Identifies relationships among the most complex disparate pieces of information and developing meaningful analytical conclusions.
• Provides more complex metrics and analytics as required by leadership.

Senior Reporting Analyst

• Drive Insightful Storytelling: Translate complex data into compelling, actionable insights that answer the “why” behind operational challenges and opportunities.
• Develop interactive Tableau dashboards and visualizations that resonate with end users, empowering self-service analytics across the organization.
• Engage & Understand: Build trusted relationships with business partners across functional areas such as collections and registration to map processes, document workflows, and identify unmet reporting needs.
• Ask the right questions to uncover not just what data is needed, but why, helping shape metrics that align with business priorities.
• Partner Across Teams: Collaborate with Database Analysts, Subject Matter Experts, and Project Analysts to ensure dashboards are accurate, timely, and actionable.
• Liaise with Backend Analysts on data infrastructure needs, supporting the delivery of reliable, quality data.
• Champion Continuous Improvement: Gather and synthesize feedback to iterate on dashboard designs and reporting approaches.
• Embrace experimentation and learning, viewing challenges as opportunities to innovate.
• Support, Document, and Train: Provide support for dashboard users, troubleshoot issues, and document best practices.
• Contribute to user guides and training sessions, helping others unlock the power of data at DaVita Revenue Operations (ROPS).

Insights Analyst – ROPS Reporting Analyst

• Interacts with product leaders to understand the vision and direction of analytics product line.
• Designs, develops, and supports interactive dashboards and reports that align with product vision.
• Recommends dashboards per Tableau (or other BI tool) visualization features.
• Draws upon full range of BI platform technologies to design and implement proof of concept solutions and create advanced BI visualizations.
• Performs acceptance testing of new reports, programs, and models.
• Documents business requirements and methods used to generate work output.
• Drives analytic innovation and best practices.
• Performs other related duties as assigned by management.

BI Developer

• providing remote support to the branch network in the review of employee outgoing emails and timesheet processes
• accountable for identification and escalation of emerging risks, trend analysis and conducting root cause analysis as well as report development and distribution
• integrating specialty area knowledge with solid understanding of industry standards and practices
• applying analytical thinking and knowledge of data analysis tools and methodologies
• conducting targeted, mandatory, or ad hoc control reviews for Retail Branch Network
• analyzing documentation and processes to ensure risks and control points are properly addressed

Virtual Branch Support Analyst

• Manages a team of Business Intelligence Analysts responsible for developing dashboards, reports, and actionable insights.
• Oversees the development and delivery of complex operational and strategic reporting.
• Aligns Business Intelligence team initiatives with business goals and manages resources and talent to ensure team success.
• Translate business needs into reporting strategies and ensure alignment with functional objectives and actionable insights.
• Lead execution of reporting and analytics projects that support decision-making and performance monitoring.
• Collaborate with business leaders and cross-functional partners to define priorities and evolve the BI roadmap.
• Ensure data integrity, reporting standards, and quality control across all deliverables.
• Track team performance, assign projects, and evaluate capacity against business needs.
• Coach team on complex data analyses, root cause assessments, and operational performance measurement.

Manager I – Business Intelligence, Consumer Loan Operational Analytics

• Own the measurement plan for healthcare workflow implementations — defining goals, KPIs, success criteria, and reporting cadence for AI-driven workflow deployments across payer and provider customers.
• Develop reusable dashboards, scorecards, and data views in Sigma that reflect end-to-end workflow performance: automation rates, containment, escalation patterns, task completion, and downstream outcomes such as authorization approvals or appointment confirmations.
• Deliver recurring and ad-hoc reports that translate interaction and operational data into clear narratives and actionable recommendations for Product, Customer Success, and customer stakeholders.
• Analyze interaction events across the IntelePeer platform — telephony, ASR/NLU, orchestration, EHR/CRM integrations — to surface how workflows are performing across prior authorization, referral management, claims status, and patient access use cases.
• Identify patterns in automation effectiveness, intent and slot performance, call containment, and transfer rates that indicate where workflows are delivering value and where optimization is needed.

Reporting Analyst, Product Data

• Oversees multiple Business Intelligence teams or a large function responsible for delivering high-impact and actionable insights for the enterprise.
• Develops strategic priorities, sets standards for reporting and analytics, and ensures alignment with corporate initiatives and goals.
• Provides deep functional expertise and leads solutions for advanced analytical solutions and strategic business decisions.

Manager II, Business Intelligence

• Gathers, analyzes, and interprets large volumes of data from multiple sources to support business objectives
• Ensures data integrity and accuracy by performing regular data audits and validation checks
• Maintains and updates databases, ensuring data is organized and accessible for reporting purposes
• Develops, designs, generates and maintains reports, dashboards, and visualizations to provide actionable insights to stakeholders
• Streamlines and improves data-related processes through available automation tools and applications to improve efficiency
• Collaborates with departments to understand their data reporting needs and deliver customized solutions
• Presents findings and recommendations to management and other stakeholders in a clear and concise manner
• Maintains updated knowledge of industry best practices and emerging trends in data analytics and reporting
• Develops and maintains documentation for data processes, workflows, reporting standards, and data dictionaries

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