Business Analyst

• Analyze business requests to be solved with automated systems.
• Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
• Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates.
• Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements.
• Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Begins to develop working relationships with client end-users, programmers and test analysts while assisting with the analysis, design, configuration, testing and maintenance of systems.
• Maintains communications with end-users for feedback to ensure systems continually meet the client's expectations.
• Analyzes basic problems and issues (complexity varies based on data requirements and business specifications) and offers standard business solutions.
• Coordinates and facilitates client meetings.
• Develops simple business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications.
• Demonstrates a basic knowledge of systems/modules to design system screens and database structures.
• Works with programmers to design and develop requirements and learns to analyze the feasibility of new systems and enhancements to existing systems.
• Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
• Provides support with the resolution of issues that may cross multiple systems and affect the business process and tracking of application incidents/issues; becomes familiar with how to identify system impact of changes in the business, user needs, external business environment and operating systems.
• Develops documentation to include, but not limited to bulletins, manuals, file layouts and application design layouts for internal, client and training purposes.
• Assists with the preparation and coordination of client training and documentation for installation of systems and upgrades.
• Tracks and learns to document changes for functional and business specifications; writes detailed, universally understood procedures for permanent records and for use in training.
• Assists with coordinating documentation and client follow-up evaluation monitoring; post-implementation problems and revision requests.
• Maintains and administers procedures, methodology and/or application standards to include payment card industry and security related compliance.
• Demonstrates a working knowledge to conduct and support testing/planning/validation by clarifying the intended functionality.
• Participates in the resolution of issues to ensure a successful implementation.
• Tests and learns to analyze possible courses of action and solutions.
• Assists with coordinating implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation.
• Assists with the project planning efforts on small development efforts.
• Tracks project progress, collects and analyzes information and trends, and communicates to the user community any anticipated schedule deviations.
• Maintains software deployment plans as directed.

• The Quality resource will be responsible in supporting for gathering and understanding requirements from various Business Units (BUs) to go with an approach of standardized functionalities across the organization.
• Collaborate with BUs to align quality processes and promote standardization across systems.
• Possess deep expertise in SAP QM functionalities, including inspection types, plans, MIC's quality notifications, certificates...
• Demonstrate strong experience in SAP module integration, particularly with Logistics, Production Execution, and Order-to-Cash (O2C) processes, especially in the context of certification handling.
• Configure and manage SAP systems to support quality processes effectively.
• Assist both the data team and process teams in data mapping, validation, and testing activities.
• Provide dedicated support to supplier quality processes and work closely with Source-to-Pay (S2P), plant maintenance integrated teams.
• Collaborate with cross-functional stakeholders including BU teams, vendors, and SAP consultants to ensure seamless support and implementation.
• Responsible for delivering functional specifications for enhancements, integrations, data conversion programs, reports, and workflows as needed.
• Support the creation of new and innovative solutions to support digital and business strategies and common design aspirations.
• Assist data team and process teams in data mapping activities and testing.
• Document common solutions, including configuration documents, process flows and data policies.
• Deliver functional specifications for any forms, reports, enhancements, conversion programs, integrations and workflows deemed in scope for Plan to Sustain as part of the program.
• Mentor less experienced team members in specific areas of the Plan to Sustain business process hierarchy.
• Ensure that RTX is positioned for future success within all functional areas of Plan to Sustain.
• Travel 25-35%

Manager, S/4 HANA Business Analyst – Quality Management, Material Masters, QIR, DQR, CAPA

• Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes
• Perform current and future workflow analysis and map out critical business processes
• Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models
• Evaluate whether a proposed solution meets the business and clinical needs
• Translate user requirements into functional and technical design specifications
• Develop test plans, test cases, and test scripts to validate performance of all functions
• Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests
• Provide client and support training through development of training materials
• Monitor system functionality and clinical and business processes instituting changes as needed

IT Business Analyst – Finance & Supply Chain

• Gather, document and organize requirements from CMS regulatory documentation
• Support facilitation of client discovery sessions and work stream meetings (creating materials, back-up to PO)
• Assist with creation and maintenance of workflows
• Create deliverables
• Assist PO with other program activities and deliverables such as: IRAADQ resolution / follow-up, writing features and user acceptance criteria

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Business Analyst

Manager, S/4 HANA Business Analyst – Quality Management, Material Masters, QIR, DQR, CAPA

IT Business Analyst – Finance & Supply Chain

Business Analyst, Optum Experience