Bodily Injury Adjuster

• Investigate and manage a caseload of non-represented bodily injury and related property damage claims
• Review insurance policies, police reports, medical records, repair estimates, photographs, and other supporting documentation to determine coverage, liability, and damages
• Evaluate minor bodily injury claims, including soft tissue injuries, and review vehicle damage using industry-standard estimating tools, as applicable
• Document claim investigations, evaluations, and decisions accurately and thoroughly
• Negotiate fair and timely settlements for bodily injury and property damage claims within assigned authority
• Communicate professionally with insureds, claimants, repair facilities, medical providers, and other stakeholders throughout the claims process
• Maintain complete, accurate, and timely claim files
• Identify and escalate complex claims, coverage issues, suspected fraud, or litigated matters as appropriate
• Collaborate with Underwriting, Legal, Special Investigations, and other internal departments to facilitate efficient claim resolution
• Ensure compliance with company policies, state regulations, and industry standards while providing exceptional customer service

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Early Bodily Injury Auto Adjuster