Benefits Coordinator

• Provide customer service as a liaison between Quanta and employees regarding benefit plans
• Respond to employee questions via email, phone calls, or ServiceNow requests
• Advise employees on benefit eligibility, coverage, and other benefit matters
• Serve as the first point of contact for the benefits team
• Escalate complex or sensitive situations to the appropriate Senior Benefits Analyst or Leave Advisor
• Partner with site teams to maintain inventory of benefit materials
• Distribute weekly, monthly, and quarterly paid sick leave reports to sites
• Schedule and meet with new project site teams to review the state sick leave process
• Maintain the weekly benefit file by uploading and entering new benefit elections into the payroll system
• Confirm benefit elections and audit file accuracy
• Complete weekly arrears reporting and validate payroll deductions
• Ensure benefits transfers and payroll deduction amounts are accurate
• Determine FMLA eligibility separately from leave case management

Benefits Coordinator administering employee benefits for Blattner’s renewable energy construction workforce

Benefits Coordinator administering health, retirement, leave, and wellness programs for Blattner’s renewable energy construction workforce. Maintaining benefit elections, payroll deductions, FMLA eligibility, and employee support.

• Administer health, welfare, retirement, and wellness programs for U.S.-based employees
• Process benefits transactions and ensure accuracy and integrity of employee benefits data
• Coordinate with vendors, Payroll, People & Culture, and internal stakeholders to support benefits administration activities
• Support annual open enrollment activities including employee communications, system testing, education sessions, and issue resolution
• Own benefits continuation and employee communications during leave events
• Respond to employee and manager benefit inquiries while delivering a high level of customer service and support
• Serve as one of the primary points of contact for employees and managers regarding leave-related inquiries and processes
• Coordinate leave cases with external vendors, ensuring timely initiation, case management, and resolution
• Act as liaison between employees, managers, vendors, Payroll, and People & Culture throughout the leave lifecycle
• Monitor leave cases from initiation through return-to-work while ensuring timely follow-up and communication
• Review vendor outputs and leave documentation for accuracy and escalate discrepancies or concerns as appropriate
• Coordinate return-to-work activities, communications, and system updates
• Support accommodations processes in partnership with People & Culture and Legal teams
• Follow established benefits and leave administration processes, policies, and standard operating procedures
• Maintain accurate, audit-ready documentation and records related to benefits and leave administration
• Escalate potential compliance concerns, risks, or process gaps to appropriate stakeholders
• Ensure compliance with applicable federal, state, and local regulations including FMLA, ADA, COBRA, HIPAA, ERISA, and company policies
• Utilize SuccessFactors, ServiceNow, and vendor systems to support benefits and leave administration activities
• Ensure data integrity, process accuracy, and adherence to service level agreements (SLAs)
• Maintain and audit employee records within HRIS and benefits systems to support operational excellence
• Maintain standard operating procedures (SOPs), process documentation, and knowledge base materials
• Identify opportunities for process improvement, operational efficiency, and enhanced employee experience
• Support benefits and leave administration standardization initiatives across the organization
• Participate in projects, system enhancements, and process improvement initiatives as needed

Benefits Lead overseeing employee benefits programs for a global gaming company

Benefits Program Coordinator – Lead

Benefits Lead managing health and wellness programs for U.S. employees at IGT. Collaborating with various stakeholders to ensure compliance and operational excellence in benefits administration.

Benefits Coordinator jobs in United States

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Benefits Coordinator

Benefits Program Coordinator – Lead