Assistant

• Providing superior service in the field of customs administration for the DSV Group international customers in Europe.
• Playing a key role in the process of collecting and verifying the necessary information of customs and tax.
• Preparing and providing the required documents to the customs authorities.
• Ensuring proper circulation of documents and archiving data.
• Working with departments and DSV customers within DSV International Shared Service Center.

Customs Assistant providing superior customs administration for international customers

Customs Assistant

Customs Assistant providing superior customs administration for DSV Group's international customers in Europe. Involves collecting information for customs and tax and preparing required documentation.

• Ensuring compliance of the process carried out for the assigned customers
• Ensuring the execution of orders in accordance with the needs of customers and company standards
• Supporting customers by providing information and seeking solutions
• Participating in the preparation of quotations for non-standard services
• Verifying the accuracy of settlements with customers
• Participating in the complaint handling process
• Maintaining data accuracy in the system
• Ongoing communication with other departments, domestic and international branches

Customer Service Control Tower Assistant ensuring compliance and supporting customers

Control Tower Assistant

Customer Service Control Tower Assistant ensuring compliance of processes while supporting Wroclaw customers. Participation in order execution, quotations, and complaint handling.

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Customs Assistant

Control Tower Assistant