Artificial Intelligence

• Define and establish QA governance and automation strategy for enterprise-grade AI and digital solutions, including Agentic AI, multi-agent orchestration platforms, microservices, UI, and ERP integrations.
• Set AI testing standards, validation frameworks, and approval guidelines across all AI agent categories
• Govern end-to-end testing execution across complex enterprise technology stacks
• Define and enforce AI specific testing frameworks, covering ex : Prompt safety, prompt drift, hallucination detection , Bias, fairness, compliance checks
• Oversee voice and conversational AI testing, ensuring Speech-to-text (STT) quality and accuracy ,Sentiment analysis reliability ,Intent classification
• Own QA metrics, capacity planning, and upskilling
• Collaborate with Product, Architecture, and Compliance teams

Test Manager – AI, Enterprise Systems

• Participants will have the opportunity to work with modern AI technologies and workflows while contributing to industry-oriented projects and solving practical business challenges.
• Gaining hands-on experience in areas such as Agentic AI systems, predictive modeling and machine learning, and AI-driven solutions for practical business use cases.

AI Internship

• Design realistic business and operational workflow scenarios for AI evaluation systems
• Create structured tasks involving analytics, reporting, operational reasoning, and process optimization
• Develop clear task specifications, expected outcomes, and validation logic
• Identify operational edge cases, bottlenecks, and workflow failure scenarios
• Evaluate AI-generated outputs for reasoning quality, usefulness, and accuracy
• Contribute expertise across business operations, analytics, automation, or operational systems
• Review and improve workflow complexity, clarity, and evaluation quality
• Collaborate with reviewers and researchers to refine AI benchmark scenarios
• Help create realistic multi-step business and operational problem-solving tasks

AI Evaluation Engineer – Business & Operations Domain

• Identify and automate key business processes to improve efficiency and reduce manual work
• Implement AI-driven solutions to streamline operations across different departments
• Automate repetitive administrative tasks such as data entry, follow-ups, scheduling, and reporting
• Build systems that improve internal productivity and reduce operational bottlenecks
• Design and implement automated workflows for the application process
• Optimize workflows to improve speed, accuracy, and user experience
• Leverage AI tools and automation platforms to build efficient systems
• Continuously evaluate and improve existing workflows for better performance
• Document systems and processes to ensure clarity, scalability, and team adoption

AI Automation Specialist

• Design, build, and maintain AI-native systems that power social media automation, internal operations, and workflow optimization
• Build and maintain AI social media agents that monitor performance, generate content drafts, and execute scheduled publishing workflows
• Develop agents for internal operations, including communications routing, workflow automation, data aggregation, and task delegation
• Structure agent deployments using Claude Code, Cowork, and relevant APIs from initial build through production
• Write and maintain evals to test agent outputs for quality, accuracy, and edge-case failures before deployment
• Iterate on agent logic based on real-world performance data
• Identify manual processes and propose AI-native solutions to replace them
• Implement and maintain communication and workflow systems that reduce friction and improve team throughput
• Connect tools via API and plugin integrations, including Claude Code plugins, Slack, ClickUp, and other platforms
• Document all systems built to ensure continuity and scalability
• Advise on what processes should or should not be automated based on impact and feasibility
• Support non-technical team members in understanding and using AI systems
• Monitor system outputs and resolve issues before they impact downstream workflows

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Test Manager – AI, Enterprise Systems

AI Internship

AI Evaluation Engineer – Business & Operations Domain

AI Automation Specialist

AI Systems Builder