Art Director

• Manage pursuit execution and team workflow, ensuring quality, consistency, and alignment with strategy across Creative Enterprise’s deliverables.
• Translate pursuit strategy into clear execution plans and oversees RFQ/RFP production and submission quality from end to end.
• Manage team workload, schedules, and deliverables.
• Direct coordination across technical staff and contributors.
• Maintain brand, messaging, and content standards.
• Support interview preparation and coaching.

Creative Strategy Manager

• Lead design execution from brief through final delivery across all formats and channels: including social, email, digital ads, print and in-studio signage, website, activation materials, and presentation decks
• Own and evolve the [solidcore] visual identity, serving as the internal authority on brand standards, creative guidelines, and design systems following the "Stronger for it" brand platform launch
• Execute design work, maintaining brand consistency and quality across all materials
• In partnership with the Coordinator, drive and execute the creative vision for campaigns, programs and key brand moments
• Develop and maintain a scalable design process and system that enables speed and brand consistency across all channels and teams
• In partnership with the Director, support the creative content strategy and roadmap across the [solidcore] brand ecosystem: ensuring design and visual assets fuel a cohesive, omnichannel client experience across paid, owned and earned channels
• Support in development of integrated content matrices in partnership with the Director and channel leads, identifying all content creation needs and translating brand strategy into clear design direction
• Act as a thought leader within the Content team, sharing learnings and optimizations and conducting competitive landscape research to identify emerging content formats, consumer behaviors, and visual trends, communicating findings
• Establish and socialize best practices for creative content production, including briefing standards, approval workflows, and output requirements by channel
• Audit creative output against content objectives and channel performance; iterate and optimize the production process accordingly
• Build and manage briefing, intake, and project management systems that create clarity and prioritization across the team and organization
• Lead the management of creative requests from across the business - tracking, prioritizing, setting deadlines, and communicating proactively with cross-functional partners
• Serve as the embedded design partner for cross-functional teams
• In partnership with Brand Marketing, lead creative reviews with senior stakeholders, presenting work confidently and incorporating feedback constructively
• Directly manage and mentor the Coordinator, Creative & Design - providing creative direction, ongoing feedback, and a growth structure built to scale as creative needs expand
• In partnership with the Director, proactively identify and explore new technology solutions, including AI tools, to accelerate design and creative output and keep the team at the leading edge
• Champion a culture of craft, speed, and continuous improvement within the creative function

Creative & Design Manager

• Steward the product design strategy and roadmap
• Build an AI-native design practice
• Serve as a mentor for a team of Product Designers
• Champion collaboration and innovation within the design team
• Govern the development of a comprehensive design system
• Stay ahead of design trends and methodologies
• Forge connections with key stakeholders

Director, Product Design

• Consults with business leaders to understand business needs
• Provides creative input in the strategic development of all types of communication and marketing materials
• Offers design efficiency recommendations to help achieve goals
• Collaborates and partners with business leaders and all areas of marketing to ensure a consistent message
• Develops creative ideas and solutions to meet customer needs
• Originates design layout and executes creative plans
• Uses graphic design software applications to produce printed/digital sales and marketing materials, multimedia solutions, and/or interactive experiences
• Supports business initiatives, and identifies process improvement opportunities
• Acts as project lead for all complex assignments
• May provide guidance or direction to team members
• May consult directly with clients and team members on all projects in progress within the department
• Develops creative concepts that are on strategy and that break through across channels
• Collaborates with a copywriting partner to produce thoughtful engaging executions
• Supports and cares for the tone and identity of our brands
• Produces a wide range of deliverables, including social media, digital display, landing pages, videos, and print collateral materials

Senior Graphic Designer – Art Director

• Partner with creative teams and internal clients to define intent and deliver marketing that makes Capital One easy to recognize, remember and choose.
• Work in a fast-paced, deadline-driven environment that adjusts based on the needs of business partners and strategic imperatives.
• Lead a team of internal copywriters and art directors alongside external agency support—sometimes handling the work yourself.
• Mentor team members and identify new opportunities to support their development.
• Follow advertising and marketing trends to translate business intent into creative strategies and executions.

Principal Associate, Associate Creative Director – Brand

• Responsible for sales growth, margins, and aftermarket activities
• Call on HVAC Dealers and Contractors
• Training dealers on product offerings
• Develop and implement sales plans for aftermarket business
• Work with local vendors and manufacturers’ representatives to provide support.

Parts Manager

• Conceptualize and design creative campaigns for internal digital and print channels
• Lead creative brainstorming sessions and translate strategic concepts into meticulous design solutions
• Partner with HR program managers to simplify complex policies and benefits into visual communications
• Ensure all materials align with Capital One's brand standards
• Collaborate daily with HR business partners and advocate for design to executives

Principal Associate, Art Director, HR Communications

• Inspires, leads, and drives the visualization process, from collaborative conceptualization through final product
• Conceptualizes great design in digital, motion, print and environmental channels
• Lead brainstorming sessions to develop creative based on client intent
• Provides creative solutions that deliver on the brief in unique and innovative ways and maintain an exceptional design aesthetic
• Utilizes animation and video to deliver engaging content and customer experiences
• Collaborates and leads projects that focus on UX and information architecture across multiple channels
• Creates design that translates across platforms and campaigns
• Establishes and maintains very aggressive deadlines for meeting demands of multiple client projects
• Troubleshoots and devises solutions with both the internal team and external clients
• Coordinates and directs other creative team members, including copywriters and designers, to ensure the successful outcome of campaigns and projects
• Presents creative solutions to internal team and clients
• Assists with proposals, estimations and helps define project scope
• Works with outside vendors to ensure the vision for the creative product is brought to life effectively and on budget
• Manages direct reports and supervises their performance and development goals
• Other duties as assigned

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