Application Engineer

• Provide timely technical support and respond to enquiries from North American distributor sales teams and customers
• Deliver product training to distributors and channel partners
• Recommend and support design-in of power supply solutions based on customer requirements
• Perform basic electrical testing and validation for customer-specific applications (as needed)
• Troubleshoot application issues related to integration, EMI/EMC, and thermal performance
• Act as primary or secondary technical contact with suppliers in Asia supporting North American business
• Coordinate with North America Applications Engineering to resolve technical questions and customer concerns
• Document technical details of customer engagements and customized solutions in the company CRM system

Applications Engineer

• Lead and execute application deployments on Azure Kubernetes Service (AKS) using ArgoCD GitOps workflows.
• Manage release pipelines, validate deployment readiness, coordinate release windows, and ensure proper rollback strategies.
• Monitor deployment health and proactively resolve issues.
• Serve as the primary operational owner for applications running on AKS, serverless, PaaS, and hybrid environments.
• Manage application upgrades, patching, configuration updates, and environment alignment across Dev/QA/UAT/Prod.
• Troubleshoot application issues end-to-end (Kubernetes, containers, logs, APIs, configs, pipelines, integrations).
• Support API gateway deployments, routing policies, plugins, service onboarding, and troubleshooting via Kong Konnect.
• Monitor application health using tools such as Azure Monitor, Prometheus, Grafana, App Insights, and ELK/FluentBit.
• Create and refine dashboards, alerts, and runbooks to ensure rapid incident detection and resolution.
• Work with development, cloud, automation, and security teams to refine release automation, pipelines, and operational workflows.
• Maintain accurate documentation for deployments, configurations, operational procedures, and troubleshooting guides.
• Ensure compliance with enterprise governance, change management, and release management policies.

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Applications Engineer

Senior Cloud Applications Engineer