Application Engineer

• Provide 2nd/3rd line support for business-critical applications.
• Investigate, diagnose, and resolve application incidents and service requests.
• Troubleshoot production issues and identify root causes.
• Coordinate with development teams to implement fixes.
• Maintain incident documentation and resolution logs.
• Monitor system health, logs, and performance metrics.
• Perform routine system maintenance and upgrades.
• Support application deployments and release management activities.

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Junior Application Support Engineer