Analyst

• Assist in the management of the Taiwan Parts Service and Logistics Operations
• Liaise with 3rd party logistics (3PL) vendors for warehousing, local distribution, international freight movement of parts to customers
• Responsible for tracking shipments/orders ensuring they met defined KPIs, if not to reflect accurate root causes
• Act as key interface for both internal and external customer providing day-to-day logistics support
• Answering to both internal and external customer's inquiries and complaints
• Manage regional freight vendors including, rate negotiation and shipment issues resolution
• Liaise with customers on customers’ logistics requirements, issues and escalation

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Logistics Analyst