Analyst

• **ABOUT THE ENGAGEMENT**
• Capitex is a specialist Financial Crime Compliance talent provider. We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.
• This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term. Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.
• **THE ROLE**
• As an L2 Fraud Analyst you will sit at the escalation tier of the bank's digital fraud operation, working under the bank's direction alongside a Capitex team including L1 analysts, a senior fraud investigator and a fraud data analyst. You will own the complex end of the alert queue: cases escalated from L1, multi-account and multi-channel patterns, and decisions that need judgement rather than playbook.
• **WHAT YOU WILL DO**
• - Investigate and disposition escalated fraud alerts and cases across digital channels - online and mobile banking, cards, payments and account takeover.
• - Work complex fraud typologies end to end: APP and social engineering scams, mule activity, device and session anomalies, first-party and friendly fraud.
• - Make and document risk decisions - block, restrict, release, escalate - within the bank's fraud risk appetite and SLAs.
• - Provide quality feedback and coaching input to the L1 team, and act as a referral point during your shift.
• - Feed rule and threshold tuning observations to the fraud data analyst to reduce false positives and improve detection.
• - Support case documentation to an evidential standard, including input to SAR/STR referrals where required.

Analyst jobs in Kuwait

See all jobs on JobTailor

Fraud Analyst – Level 2, Banking