Advocate

• Serve at the forefront of The OccuNet Company’s experience-centric approach.
• Provide members with exceptional support by delivering high-quality, professional, and efficient service across multiple channels.
• Liaise with members and providers to resolve inquiries and assist in the navigation of Reference-Based Pricing (RBP) health plans.
• Uphold best-in-class member experiences by owning the end-to-end resolution process.
• Practice TOC’s “outward mindset” philosophy through providing empathic support to members.
• Service members as they navigate their employer-sponsored healthcare plans by quoting benefits, interpreting plan documents, and answering questions regarding claim status.
• Service providers by providing eligibility verification and answering questions regarding claim status and pricing inquiries.
• Work across cross-functional teams to establish processes that relieve challenges members are facing.
• Uphold compliance and confidentiality standards relating to HIPAA when corresponding with members or providers.

Member Benefits Advocate improving health and well-being of members at The OccuNet Company

Member Benefits Advocate

Member Benefits Advocate serving at the forefront of The OccuNet Company's healthcare approach. Providing exceptional support and navigating members through healthcare plans.

• Perform receptionist duties including answering phones and managing the front desk
• Intake and discharge
• Counting money/making deposits and computer skills.
• Gyn Assistant assists the practitioner in GYN practice. Primary duties include: Prepare charts for practitioner review Interview patients Set patients up for exams Assist the practitioner during exams Collect samples, run routine tests and take vital signs
• Pathology Technician runs the pathology lab under the supervision of the Medical Director and the doctor practicing at the time. Primary duties include: Sterilizing instruments Verifying completed abortion procedures via pathology examination
• Surgical assistant: assists the doctor and the patient through the actual abortion procedure. Training to assist in surgery involves becoming familiar with medical terminology and technology. Primary duties include: Serving as a surgical assistant Anticipating the doctor’s needs Supplying the doctor with the necessary instruments and medications to complete the procedure serving as support to the patient, offering her comfort throughout her abortion procedure.
• Set Up/Assist/Recover during an abortion session primarily means you prepare and recover patients during surgery. Primary duties include: Preparing procedure rooms for patients Cleaning and stocking rooms Showing patients to the procedure rooms before the doctor enters, and helping them feel as comfortable as possible Starting IVs Keeping track of the session—who has been seen, who has not, anticipating the “flow” of patients Recovering patients post-ab, including taking vital signs, cleaning them up, assisting them in dressing, escorting them to recovery room.
• Lab Technician runs the laboratory where patient testing occurs. Primary duties include: Collecting blood samples Running tests Taking vital signs Serving as a point of patient education regarding test results and what they mean.
• Ultrasonography Perform pre-op sonograms on all patients presenting for abortion services Learn both vaginal and abdominal scan techniques Understand how to comfort patients and respond to emotional issues

Patient Advocate assisting with abortion care and patient support

Patient Advocate

Patient Advocate providing assistance in GYN practice and abortion care at Vision Whole Woman’s Health. Engaging with patients and supporting medical staff in various tasks.

• Build the initial claimant relationship and confidence in our firm with every prospective claimant interaction
• Engage in 150 – 200 calls per day in a professional inbound/outbound call center environment
• Consistently build the claimant relationship and confidence in our partners firms with every claimant interaction while proactively contacting claimants to ensure the relationship is maintained
• Solve problems and maintain confidentiality
• Keep updated records and detailed documentation of claimant interactions, concerns, and complaints in a paperless database system
• Use good judgment to discern what issues may be urgent and need a manager’s or director’s attention immediately
• Be expected to meet occupancy and adherence goals

Intake Advocate connecting claimants to legal assistance at Tort Experts

Intake Advocate

Intake Advocate assisting potential claimants with injury claims and guiding them through eligibility processes. Engaging in high call volumes to maintain claimant relationships and confidence in legal representation.

Advocate jobs in New Mexico

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Member Benefits Advocate

Patient Advocate

Intake Advocate