Administration

• Check KYC documents and activate accounts
• Monitor and update existing account opening procedures
• Process and monitor client deposits & bonus operations
• Investigate and process client withdrawal requests
• Process internal and external transfers
• Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations
• Provide assistance to all departments for back office related tasks in a timely manner
• Assist clients with general finance/ KYC inquiries
• Report to Team Leader as per the reporting requirements

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Back Office Administrator – 24/7 Shift Rotation