Administration

• Select and manage a team of data modernization and informatics staff
• Lead the team’s strategic planning and implementation process
• Manage data infrastructure to improve data integration, enhance interoperability, assure effective data governance, and support the development of reporting and visualizations
• Ensure modernization efforts achieve improved timeliness and quality of data, better coordination of data activities and systems, reduction of data burden, and integration of emerging and open-source technologies where possible
• Coordinate with experts across the agency to assess the agency data environment and identify improvements required for the development of an effective data warehouse and data integration strategy.

Senior Application Administrator

• Support the daily operations of the practice by assisting with client communication, scheduling, referrals, and general administrative tasks
• Serve as a central point of coordination between clients, therapists, and administrative processes
• Maintain accurate logs and trackers (Call Log, Referral Tracker, etc.)
• Ensure administrative workflows are followed consistently and thoroughly
• Communicate payment-related information clearly and professionally when needed
• Assist with basic billing tasks including charging services and supporting client balances
• Support daily office operations and ensure a smooth and organized environment
• Assist with administrative tasks, documentation, and coordination as assigned
• Assist with social media coordination and content collaboration as directed

Office Administrator

• Collaborate closely with Retail Managers and Community Bankers to prepare for successful loan closings
• Provide top-notch service by assisting customers with loan advances and account questions
• Review and organize loan documentation to ensure accuracy and compliance

Commercial Loan Administrator

• Manage and service retirement plan accounts, ensuring client satisfaction and regulatory compliance.
• Build rapport with plan sponsors and brokers on complex plan issues.
• Respond to plan sponsors’ requests for information on various issues.
• Conduct trend analysis of issues and response times.
• Develop improvements to workflows and procedures for efficiency and client satisfaction.

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Senior Application Administrator

Office Administrator

Commercial Loan Administrator

Retirement Plan Account Administrator