Administration

• Select and manage a team of data modernization and informatics staff
• Lead the team’s strategic planning and implementation process
• Manage data infrastructure to improve data integration, enhance interoperability, assure effective data governance, and support the development of reporting and visualizations
• Ensure modernization efforts achieve improved timeliness and quality of data, better coordination of data activities and systems, reduction of data burden, and integration of emerging and open-source technologies where possible
• Coordinate with experts across the agency to assess the agency data environment and identify improvements required for the development of an effective data warehouse and data integration strategy.

Senior Application Administrator

• Independently review, analyze, develop, negotiate, and execute contracts and agreements
• Ensure compliance with ISU internal policies, sponsor guidelines, and federal regulations
• Serve as a resource to faculty, staff, and grant coordinators
• Analyze requests for subrecipient agreements including risk assessment and subrecipient monitoring
• Communicate with faculty, staff, sponsors, and sub-recipients
• Arrange and lead meetings to discuss award/subcontract terms and conditions
• Ensure award and negotiation data are accurately entered into OSPA database systems
• Collaborate with various university offices to ensure award compliance

Senior Award Administrator

• Serve as the primary administrator for the DIAL AWS GovCloud environment overseeing essential platforms.
• Manage FileCloud administration and provide comprehensive technical support to users.
• Maintain critical environments to ensure reliable operations and seamless user experiences across the organization.
• Responsible for cloud infrastructure management, monitoring, security and compliance, collaboration and support, and deployment.

File Cloud Administrator – AWS

• Support the daily operations of the practice by assisting with client communication, scheduling, referrals, and general administrative tasks
• Serve as a central point of coordination between clients, therapists, and administrative processes
• Maintain accurate logs and trackers (Call Log, Referral Tracker, etc.)
• Ensure administrative workflows are followed consistently and thoroughly
• Communicate payment-related information clearly and professionally when needed
• Assist with basic billing tasks including charging services and supporting client balances
• Support daily office operations and ensure a smooth and organized environment
• Assist with administrative tasks, documentation, and coordination as assigned
• Assist with social media coordination and content collaboration as directed

Office Administrator

• Responsible for the configuration, maintenance, and optimization of the LATICRETE Microsoft Dynamics365 platform
• Support CRM customization, integration using Power Platform tools
• Contribute to data visualization efforts using PowerBI
• Collaborate with other developers and cross-functional teams to align the CRM system with business needs
• Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing
• Maintain and improve customer-facing Power Pages / Power Apps portals
• Customize entities, workflows, forms, and dashboards to meet business requirements
• Manage user roles, permissions, and security settings
• Monitor system performance and troubleshoot issues
• Utilize Power Platform tools for system integration, custom workflow development, and automation
• Assist BI team in developing PowerBI reports and dashboards
• Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions
• Maintain and abide by corporate CRM change-management process
• Act as primary end-user support professional for Marketing group
• Provide training and documentation for end-users

Dynamics 365 Administrator

• Responsible for the administration, risk management and servicing of assigned fiduciary and investment management accounts
• May include Relationship Management responsibilities as well as product specialty knowledge and expertise (such as IRAs, Charitable/Philanthropic Accounts, ILITs, Estates, etc.)
• Will likely work as part of a team of experts administering accounts where tasks are assigned based on complexity
• Accountable for servicing and retention of existing accounts
• Administers accounts in a manner which ensures compliance with the governing documents, state statutes and U.S. Bank policies and procedures
• Responsible for meeting all corporate and regulatory compliance standards

Senior Trust Administrator

• Create, update, and maintain fiber network records using GIS platforms
• Develop and maintain accurate network maps, route documentation, and as-built records
• Support the documentation of OSP and ISP fiber infrastructure, including conduit, splice points, and fiber routes
• Work with engineering and field teams to ensure GIS records reflect real-world network conditions
• Assist with site inspections and verification of fiber infrastructure
• Maintain splice records, GIS data layers, and KMZ network files
• Support the planning and documentation of fiber installation, splicing, and testing work
• Track work activities, infrastructure updates, and materials using internal systems
• Assist with network restoration documentation and updates during outage events
• Occasionally support installation or maintenance activities in data centers or remote facilities
• Other duties as assigned.

GIS Administrator

• Oversee essential platforms such as AMANDA, File Cloud, and the DIAL Virtual Desktop Infrastructure (VDI).
• Manage AWS infrastructure supporting business applications.
• Manage AWS infrastructure for VDI.
• Handle staff onboarding, troubleshooting issues, and providing technical support to users.
• Maintain critical environments to ensure reliable operations and seamless user experiences across the organization.
• Complete assigned tasks, provide clear status updates, adhere to quality standards, and work collaboratively.
• Handle on-call nightly and weekend patching, upgrades, and troubleshooting.
• Exhibit initiative by proactively learning new systems, processes, and aspects of business functionality independently.

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