Administration

• Select and manage a team of data modernization and informatics staff
• Lead the team’s strategic planning and implementation process
• Manage data infrastructure to improve data integration, enhance interoperability, assure effective data governance, and support the development of reporting and visualizations
• Ensure modernization efforts achieve improved timeliness and quality of data, better coordination of data activities and systems, reduction of data burden, and integration of emerging and open-source technologies where possible
• Coordinate with experts across the agency to assess the agency data environment and identify improvements required for the development of an effective data warehouse and data integration strategy.

Senior Application Administrator

• Support the daily operations of the practice by assisting with client communication, scheduling, referrals, and general administrative tasks
• Serve as a central point of coordination between clients, therapists, and administrative processes
• Maintain accurate logs and trackers (Call Log, Referral Tracker, etc.)
• Ensure administrative workflows are followed consistently and thoroughly
• Communicate payment-related information clearly and professionally when needed
• Assist with basic billing tasks including charging services and supporting client balances
• Support daily office operations and ensure a smooth and organized environment
• Assist with administrative tasks, documentation, and coordination as assigned
• Assist with social media coordination and content collaboration as directed

Office Administrator

• Identify the roles and responsibilities of the AIT in a Long-Term Facility.
• Assist in analyzing the various operations within a nursing facility.
• Act as a liaison between the nursing facility, residents, families and outside community.
• Compile and develop reporting on budget projections, revenue and expenses.
• Bring up issues related to HR and Risk Management situations within the facility.
• Assist in capital improvements and participate in Advisory committees.
• Assist in monitoring and directing execution of policy and procedural changes.
• Develop relationships with the support team (HR/Therapy/Clinical/Finance).
• Support Clinical efforts by understanding QA measures and holding people accountable.

Administrator in Training

• Identify the roles and responsibilities of the AIT in a Long-Term Facility.
• Assist in analyzing the various operations within a nursing facility.
• Act as a liaison between the nursing facility, residents, families and outside community.
• Compile and develop reporting on budget projections, revenue and expenses.
• Ensure all employees, residents and families are treated with the utmost respect.
• Actively engage with community groups and cultivate relationships with local hospital leadership and physicians.
• Monitor industry regulations, laws, compliance updates and enact changes as necessary.
• Utilize time effectively to study Federal and State regulations and develop a sound understanding of industry best practices.
• Understand staffing level requirements and adhere to industry and company standards.
• Assist in monitoring and directing execution of policy and procedural changes.
• Involve in resolving HR issues and Risk Management situations within the facility.
• Assist in capital improvements and participate in Advisory committees.
• Contribute to safety programs and develop a stellar reputation within the industry and community.
• Develop relationships with the support team (HR/Therapy/Clinical/Finance) to assist in meeting/exceeding goals.
• Support Clinical efforts by understanding QA measures and holding people accountable.
• Monitor collections and A/R daily.
• Develop and execute creative ideas to increase employee engagement and minimize turnover.

Administrator – Training

• Primary administration and integration within SaaS Enterprise Content Management Suite
• Ensure all environments are managed and maintained to meet service level agreements
• Implement Security measures and access controls
• Support change control and testing processes for modifications to application systems
• Analyze system for overall performance and give recommendations for improvements
• Provide responsive technical assistance and document configuration to support processes
• Develop strong working relationships with third party vendors
• Research and recommend innovative, and automated approaches for system administration tasks
• Identify approaches that leverage resources and provide economies of scale
• Quick, efficient, and effective issue resolution with proactive communication to all stakeholders
• Recommend, schedule, and perform improvements, patches, and reconfigurations
• Develop, document, and maintain policies, procedures, and training plans for system administration
• Work with functional teams to ensure optimal operations and uptime of application environments
• Proactive monitoring and maintenance of SaaS / Windows system environments
• Provide backup administration support to teammates
• Provide after-hours support

Administrator II, Applications Systems

• Oversee design, implementation, and maintenance of cloud data platform compute, clusters, and workloads; ensure platform scalability, performance, and security.
• Develop and enforce platform administration policies and procedures; align capabilities with business goals in partnership with leadership.
• Provide escalated support and troubleshooting; oversee data governance, access control, and catalog services, including external access controls such as service principals, SQL warehouses, Delta Sharing, and equivalent platform capabilities.
• Drive continuous improvement of infrastructure, user management, and external access processes, review documentation quality.
• Oversee creation of monitoring queries/dashboards; enforce tagging and naming standards; review cluster health and best‑practice compliance.
• Ensure regular backups/recovery and recurring privilege reviews; stay current on Databricks/cloud trends.
• Provide day‑to‑day leadership providing coaching, development, and performance management.
• Define and enforce platform DevOps standards, including CI/CD, infrastructure‑as‑code, environment promotion, and automated compliance controls across the platform ecosystem.

Lead Platform Administrator

• Administer and support Epic Cogito platforms, including Clarity, Caboodle, and SlicerDicer.
• Monitor, validate, and troubleshoot nightly ETL processes to ensure data completeness, accuracy, and timeliness.
• Maintain and support Clarity Console and Caboodle Console environments used to move data from Epic operational systems into reporting databases.
• Partner with database administrators to ensure optimal SQL Server performance, capacity planning, and data integrity.
• Investigate and resolve ETL failures, performance degradation, and data quality issues.
• Coordinate Cogito activities across production and non‑production environments, including upgrades, refreshes, and migrations.
• Support reporting and analytics consumers by ensuring data availability and platform reliability.
• Enforce security, access controls, and audit requirements in alignment with enterprise governance standards.
• Participate in change management, incident response, and release activities, including Epic upgrades and environment refreshes.
• Maintain documentation, runbooks, and operational standards for Cogito platforms.
• Collaborate with Epic, infrastructure, and application teams to implement best practices and continuous improvements.

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