Accounts Receivable

• Raise and send customer invoices accurately and on time
• Track incoming payments and allocate them to accounts
• Follow up on overdue invoices politely and professionally
• Reconcile customer accounts and flag discrepancies
• Keep clear records and support month-end reporting

Accounts Receivable Clerk

• Process and maintain customer agreements within the ERP system (ConnectWise), ensuring billing information is accurate and up to date.
• Generate, review, and distribute customer invoices through ConnectWise and/or Autotask, ensuring successful synchronization with QuickBooks Online.
• Monitor accounts receivable aging and perform collections activities, including customer outreach, payment follow-up, and escalation of delinquent accounts as needed.
• Maintain accounts receivable balances within established company targets and provide regular aging and collections reports to management.
• Manage the customer payment portal, including account setup, payment processing, and customer support related to online payments.
• Receive, record, and reconcile customer payments, ensuring timely and accurate application of funds to customer accounts.
• Prepare and complete bank deposits in accordance with company procedures.
• Investigate and resolve billing discrepancies, payment issues, and account reconciliation concerns.
• Maintain accurate customer account records and supporting documentation within company systems.
• Support the organization's cash flow objectives through timely invoicing, collections, and payment processing activities.
• Ensure compliance with company financial policies, accounting procedures, and internal controls.
• Provide exceptional customer service while professionally managing billing and payment-related communications.

Accounts Receivable Specialist

• Proactively follow up on aging customer invoices via phone and email to ensure timely collections.
• Maintain a strong focus on the **end goal of recovering outstanding payments**, not just completing required steps.
• Identify issues that delay payment (incorrect contacts, missing info, disputes, etc.) and **take initiative to resolve them independently**.
• Escalate challenges when needed but demonstrate strong ownership of all assigned accounts.
• Maintain accurate records of all communications and follow-up activities in internal systems.
• Communicate professionally while remaining assertive and firm to achieve collection targets.
• Collaborate with internal teams to ensure alignment on account statuses and action plans.

Accounts Receivable jobs in South Africa

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Accounts Receivable Clerk

Accounts Receivable Specialist

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