Accounts Receivable

• Apoiar a execução e o monitoramento dos processos de governança corporativa, garantindo conformidade com políticas internas e diretrizes da empresa;
• Controlar e acompanhar prazos, fluxos e entregas relacionados às atividades da área;
• Auxiliar na implementação e melhoria contínua dos processos de governança, visando maior eficiência e redução de riscos;
• Apoiar auditorias internas e externas, garantindo a disponibilidade e confiabilidade das informações;
• Contribuir para a organização e padronização dos fluxos e rotinas da área, diante do aumento de volume e complexidade das atividades.
• Realizar conciliações bancárias diárias e mensais.
• Garantir a conferência correta dos lançamentos financeiros.
• Identificar divergências e reportar para tratativa junto à liderança.
• Gerenciar carteira de clientes e monitorar aging de inadimplência.
• Executar cobrança ativa e preventiva (e-mail, WhatsApp e telefone);
• Apoiar negociações dentro das diretrizes estabelecidas;
• Atualizar controles e relatórios de inadimplência;
• Contas a Receber .

Analista Financeiro Junior – Contas a Receber

• Prior experience in accounts receivable processes
• Bank reconciliation
• Monitoring and managing delinquency
• Issuance, updating and settlement of boletos (Brazilian payment slips)
• Customer collections via email and phone
• Monitoring receipts and managing cash flow
• Verification of payment confirmations and bank statements
• Contacting customers to negotiate outstanding financial balances
• Preparation and updating of financial reports
• Support for monthly financial close
• Knowledge of withholdings and basic taxes related to invoicing
• Organization of financial documents and controls
• Experience with foreign exchange (FX) closings/settlements

Accounts Receivable Assistant

• Acompanhar o processo de recebimento, conciliação dos créditos no sistema e identificar inadimplências;
• Analisar o saldo a receber de Clientes Via Hospital e interagir com demais áreas para reportar as inconsistências;
• Realizar contatos com os clientes (Hospitais e Operadoras) previamente ao pagamento e cobrança em caso de atrasos;
• Emitir notas fiscais no devido sistema de gestão e nos sites das prefeituras;
• Apoiar na elaboração de reports gerenciais;
• Enviar as documentações pertinentes a inadimplência de clientes para assessoria jurídica, emissão de carta anuência/baixa de protestos;
• Realizar outras atividades não descritas acima por orientação da liderança;

Analista de Recebíveis

• Support financial administrative activities (accounts receivable);
• Assist with journal entries and control of unidentified deposits;
• Monitor commission receivable spreadsheets;
• Provide support for accounts receivable processes;
• Adhere to the company's code of culture and conduct.

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• Monitor the payment process, reconcile credits in the system, and identify delinquencies;
• Analyze accounts receivable balances for hospital clients and liaise with other departments to report discrepancies;
• Contact clients (hospitals and health insurers/operators) prior to payment and carry out collections in case of delays;
• Issue invoices in the appropriate management system and on municipal websites;
• Assist in preparing management reports;
• Send documentation related to client delinquencies to legal counsel and handle the issuance of letters of consent/withdrawal of protests;
• Perform other tasks as directed by leadership;

Receivables Analyst

• Manage the collections portfolio by product and partner offices;
• Monitor the performance of collection agencies, analyzing results by delinquency range, customer profile, and behavioral history;
• Define and implement communication strategies, campaigns, and discounts to optimize portfolio performance;
• Define strategies and manage the performance of incentives, discounts, and fee-related revenues, aiming to optimize and sustain results.

Junior Accounts Receivable Analyst

• Assist with proactive follow-up of upcoming receivables/payments;
• Communicate with external clients via email;
• Block delinquent corporate CNPJs in the company's system and with the appropriate authorities;
• Liaise and maintain relationships with internal departments;
• Contribute ideas and help optimize departmental processes;
• Support routine tasks and daily activities of the department.

Accounts Receivable Intern

• Analyze, reconcile, and resolve discrepancies in secured and unsecured customer accounts receivable.
• Investigate root causes of claims, deductions, short payments, and unsettled invoices, ensuring timely and accurate resolution.
• Communicate effectively with customers and internal teams (Customer Service, Sales, Distribution Centers, Accounting) to resolve account issues.
• Maintain accurate documentation of account activities within ERP systems (e.g., SAP), Electronic Customer Files, and related tools.
• Reconcile open credit memos and ensure proper matching or resolution of unpaid or partially paid invoices.
• Analyze recurring issues to identify trends and contribute to continuous improvement initiatives.
• Interact with middle and senior management of internal and external stakeholders during complex or sensitive account discussions.
• Coordinate refund requests through proper research and documentation to finalize account closures.
• Ensure compliance with internal policies, procedures, and documentation standards related to accounts receivable and collections.

Accounts Receivable Analyst

• Monitor the payment process, reconcile credits in the system, and identify delinquencies;
• Analyze accounts receivable balances for hospital clients and coordinate with other departments to report discrepancies;
• Contact clients (hospitals and health plan operators) prior to payment due dates and perform collections in case of delays;
• Issue invoices (notas fiscais) in the appropriate management system and on municipal government websites;
• Support the preparation of management reports;
• Send documentation related to customer delinquencies to legal counsel, and handle issuance of letters of consent and cancellation of protest filings;
• Perform other duties as assigned by leadership;

• Reconcile customer credits daily (health plan operators and hospitals) in the system using statements from health plans, hospitals, and clients
• Deliver monthly closing reports of the reconciliations performed
• Interact with related departments (Billing, Commercial/Sales, Claims Appeal/Denial Management, and Client Services), resolving potential issues that impede reconciliation
• Prepare reports to communicate payment discrepancies to clients and internal teams
• Knowledge of tax applicability and withholdings
• Perform other duties as assigned by leadership

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