Account Manager

• Implement and configure enterprise-scale Workday solutions for our global customer base
• Specialize in gathering and transforming the customer’s organizational and employee data prior to loading into Workday tenants
• Build relationships with customers to understand their data needs
• Lead the delivery of solutions around customer data aligned to their needs, fit for purpose and commercially viable
• Work closely with other functional team leads and stakeholders to keep implementation flowing
• Lead the data workstream on these implementations

Workday Account Center Lead

• Manage B2B Off accounts of all sizes by representing Michelin team externally with clients and internally by working with various stakeholders
• Bring volume, revenue and margin growth
• Monitor and strength customer relationship, incorporating lessons to close the loop
• Generate new leads by monitoring trends, conducting research, identifying opportunities, cold calling and converting them into sales
• Regular daily visits to the end users (agro farms, quarries, logistic centers and ctr.)
• Present products & services and prepare effective proposal for customers
• Checking tires on machines and vehicles, building different types of reports for clients
• Dealer and partners visits
• Capture, manage & answer claims
• Establish and build strong working relationships with business leaders at all levels
• Propose marketing campaigns and support their implementation
• Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects including business review
• Proactively remain connected to clients and the ever-changing market to access; new search opportunities and ensure all current and potential clients are engaged on a regular and effective basis.

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Workday Account Center Lead

Account Manager, B2B